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20th July 2014, 02:43 AM |#5  
OP Junior Member
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Originally Posted by Envious_Data

Just to be clear when i say factory reset i mean via flashtool or Sony PC companion (support zone>repair device)

Sent from my D6503 using XDA Premium 4 mobile app

Understood. I just reset my phone by using."back up and reset" in the settings menu. Nothing changed. As I have just read what you said I'm going to look into using Sony PC companion.

P.S is flashtool and Sony PC companion legit. Meaning will they mess up my phone or my computer with malware?
What's the easier and safest tool to use?