Default Problem with sim Slot 1

I bought this phone 4 days back and I am facing a sim slot issue. In slot 1 there is no spring so that when I want to bring out the sim I just have to press the sim and it would pop out...instead I have to use a safety pin to get get the sim out...pushing the sim doesn't do anything. Slot 2 works fine...anyone of u faced this problem??? Should I take it to service center already.?