[Q] MediaPad Honor X1 no bueno on T-Mobile Phoenix. No Internet.
So, I just purchased a MediaPad Honor X1 (3G Only model 7D-501u). My carrier is T-Mobile and I am located in a refarmed/modernized area (Phoenix, AZ). Unfortunately, my MediaPad is not functioning on T-Mobile. I get a 3G signal (and even H+), but cannot get any internet data. I have tried all the APNs (epc.tmobile.com, fast.t-mobile.com, and all recommended combinations in between). But still, no data! I have mobile data enabled, tried both network mode=3G and 3G preferred, tried updating stock firmware to Android 4.4, then back again (couldn't deal with the large font size), still nothing. Voice calls are very inconsistent, most of the time failing before a connection is even made. I tried 3 different SIM chips, and even a brand new one that T-Mobile provided for me, no go.... I have a call into tech support and waiting for some assistance (not that they can help me at this point).
Phone/internet works on 2G/Edge when hardset in the Network Mode, but that is just too slow to feasibly use. Thought it might be a radio problem, but I've tried two AT&T SIMs and Internet 3G/H+ fires right on up with no problems. So good news if you are on AT&T and wan't a MediaPad X1. I got around 4-5 Mbps download..Plenty fast. But I really don't want to switch to AT&T.
Don't think I have any options at this point. I'm trying to communicate with the store in China I purchased it from, but you can imagine how that is going
I love this device. Really! I would definitely keep this as a full-time daily device if I can get this working. The build quality is fantastic (except for this problem of course), screen is great, battery is great, and it's really compact for a 7 inch screen. But.....it doesn't work on the Uncarrier!!
I'll see if the T-Mobile Engineers have any suggestions, and if that doesn't have any positive results, which I'm sure it won't, I will have to try and either get a refund or sell it online! (Any AT&T customers want a good deal on a beautiful 7 inch phablet?)
Sorry for the length of this. Anyone have any experience with this issue, or maybe can anyone out there in Phoenix area validate if their's is working on T-Mobile?
P.S. I have a Huawei Ascend Mate 2....Sweeeeeet device. Love it! But unfortunately it seemed to get smaller the longer I had it. It was time to upgrade to a bigger screen. Anyone else have that problem with your devices shrinking on you, lol?