So I called AT&T today to see if I could upgrade my order shipment. I am a new customer to AT&T coming from Sprint. I placed my order on the Premier website, which only allowed 2 day shipping. When I called to upgrade she said that she could change the shipping, but it would require canceling my order placed on October 25th and placing it again with today's date. I said NO THANKS (lol). Just disappointed that I didn't call last week.
Anyway they told me that they had no confirmed shipping date which was disappointing to say the least. The Premier customer service desk seems to be very clueless on a LOT of things, as I have called several times and they have not been helpful on any of the calls. Not very good for AT&T as I am a customer that is leaving Sprint and is unhappy with their customer service (and their network). Now I have been bounced around between 5 different people so far about my order and a coupon code that I want to apply. THIS ISN'T GOOD AT&T.
Anyway - to keep in tune with the original purpose of this thread. My order shows almost no information on the webpage, but they confirmed that the pre-order is in and has been since 10/25. WAITING FOR SHIPMENT NOW.
Anyway they told me that they had no confirmed shipping date which was disappointing to say the least. The Premier customer service desk seems to be very clueless on a LOT of things, as I have called several times and they have not been helpful on any of the calls. Not very good for AT&T as I am a customer that is leaving Sprint and is unhappy with their customer service (and their network). Now I have been bounced around between 5 different people so far about my order and a coupon code that I want to apply. THIS ISN'T GOOD AT&T.
Anyway - to keep in tune with the original purpose of this thread. My order shows almost no information on the webpage, but they confirmed that the pre-order is in and has been since 10/25. WAITING FOR SHIPMENT NOW.