'My Nexus 10 started to randomly reboot several times a day after the Kitkat update and because it is outside the warranty period I cannot get it replaced.'
It reboots no matter what is running and sometimes it reboots immediately after a power up but never enters a reboot loop.
I've tried a factory reset and running it in safe mode but that didn't stop it.
I've not been able to replicate the reboot fault until yesterday when I ran the BBC iplayer and downloaded a 1-hour Horozon video of about 650Mb and when I tried to play it I got a reboot and that happened consistantly.
I tried a complete power down and reboot then tried to play the downloaded video but it always rebooted.
I tried deleting and re-saving the video incase it was corrupt but it still rebooted.
I tried deleting the video and streaming it and I could watch it that way without any reboot.
I've tried downloading three 1-hour Horizon videos of about the same size and only one plays without rebooting.
A check of running apps shows just the keyboard and a couple of system apps but I still get the reboot when I try to play the saved video.
I thought about removing apps one at a time to see if that would solve it but I've basically got the same apps I had before the Kitkat update.
I wondered if I could undo the Kitkat update and flash the previous rom to see if that would solve it for Kitkat was not a big improvement.
I've never used a custom rom and not run anyting other than stock software.
I would be most grateful for any suggestions on how to fix this rebooting problem and whether going to an earlier version of Android is feasable and how would I do it.
PS. There is a BBC iplayer option to download videos using less resolution and when I choose that option the Horizon file size falls to 344Mb which is about half the size of the original and it solves the reboot problem when playing the saved video.
So it would seem that the BBC iplayer reboot problem is related to file size.
It reboots no matter what is running and sometimes it reboots immediately after a power up but never enters a reboot loop.
I've tried a factory reset and running it in safe mode but that didn't stop it.
I've not been able to replicate the reboot fault until yesterday when I ran the BBC iplayer and downloaded a 1-hour Horozon video of about 650Mb and when I tried to play it I got a reboot and that happened consistantly.
I tried a complete power down and reboot then tried to play the downloaded video but it always rebooted.
I tried deleting and re-saving the video incase it was corrupt but it still rebooted.
I tried deleting the video and streaming it and I could watch it that way without any reboot.
I've tried downloading three 1-hour Horizon videos of about the same size and only one plays without rebooting.
A check of running apps shows just the keyboard and a couple of system apps but I still get the reboot when I try to play the saved video.
I thought about removing apps one at a time to see if that would solve it but I've basically got the same apps I had before the Kitkat update.
I wondered if I could undo the Kitkat update and flash the previous rom to see if that would solve it for Kitkat was not a big improvement.
I've never used a custom rom and not run anyting other than stock software.
I would be most grateful for any suggestions on how to fix this rebooting problem and whether going to an earlier version of Android is feasable and how would I do it.
PS. There is a BBC iplayer option to download videos using less resolution and when I choose that option the Horizon file size falls to 344Mb which is about half the size of the original and it solves the reboot problem when playing the saved video.
So it would seem that the BBC iplayer reboot problem is related to file size.
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