Just a heads-up
I have had the Vox for a couple of weeks here in Sweden
It is being used with Active sync towards an Exchange 2003 over GPRS
I quickly noticed that suddely it was not possible to receive SMS or incoming calls, the calls just got redirected to voicemail, after a reboot the phone started working for a while again, but it kept coming back.
After a couple of discussions with HTC and the distributor (and 2 rounds to the service partner for more extensive tests only to say that the phone was fully functional...) I now know what the problem is, and I put it here to let you know.
Aparently here in sweden and the rest of the nordic coutries we use GPRS type B
See here for a spec:
http://www.gsmworld.com/technology/gprs/class.shtml
And the radio stack in S710 has trouble switching between GPRS and GSM
What they told me is that HTC are working on this, (and they better be and fast...), because without a fix GPRS is useless on this phone it could anytime hang in either GPRS or GSM mode, resutling in nonworking GPRS or (even worse) no GSM, you only notice this on the fact that incoming calls are not working, outgoing calls works.
So the only way to test is constantly call your own phone to see if it is still working.
The only fix I have found to this so far is to disable all GPRS accounts and reboot the phone...
Just thought I should share this information with you. I have a feeling that more people will experience this, and I had to do a lot of digging to get this information.
If someone else has some more information or experienced this I would love to hear about it.
I have had the Vox for a couple of weeks here in Sweden
It is being used with Active sync towards an Exchange 2003 over GPRS
I quickly noticed that suddely it was not possible to receive SMS or incoming calls, the calls just got redirected to voicemail, after a reboot the phone started working for a while again, but it kept coming back.
After a couple of discussions with HTC and the distributor (and 2 rounds to the service partner for more extensive tests only to say that the phone was fully functional...) I now know what the problem is, and I put it here to let you know.
Aparently here in sweden and the rest of the nordic coutries we use GPRS type B
See here for a spec:
http://www.gsmworld.com/technology/gprs/class.shtml
And the radio stack in S710 has trouble switching between GPRS and GSM
What they told me is that HTC are working on this, (and they better be and fast...), because without a fix GPRS is useless on this phone it could anytime hang in either GPRS or GSM mode, resutling in nonworking GPRS or (even worse) no GSM, you only notice this on the fact that incoming calls are not working, outgoing calls works.
So the only way to test is constantly call your own phone to see if it is still working.
The only fix I have found to this so far is to disable all GPRS accounts and reboot the phone...
Just thought I should share this information with you. I have a feeling that more people will experience this, and I had to do a lot of digging to get this information.
If someone else has some more information or experienced this I would love to hear about it.