Hello
I purchased a LTE version of the Note Pro 12.2 tablet this week and have spotted a few bugs. After some research it seems that they are not unique to me but thought I should share in case anyone has a fix or is thinking of buying one of these devices and may appreciate knowing the limitations in advance.
First of all, Software Update. Whenever you check for a software update the device says it has been modified and no software update is available. I haven't (yet) but sure enough in About Device it shows as 'Custom'. I attempted a firmware reinstall through Kies which worked fine, Knox Warranty showed 0x0 and binary showed as official but still have the same problem when attempting OTA updates. Others having the same problem are being stalled by Samsung Service Centres whilst they look into the issue.
Second, there seems to be a problem with the Email app which causes FC every time you click on 'Attachments' in an email. Seems to be SD card related (I'm using 64gb) as it doesn't happen when SD card is unmounted.
Anyone else had these? Any suggestions for a fix?
Thank you.
I purchased a LTE version of the Note Pro 12.2 tablet this week and have spotted a few bugs. After some research it seems that they are not unique to me but thought I should share in case anyone has a fix or is thinking of buying one of these devices and may appreciate knowing the limitations in advance.
First of all, Software Update. Whenever you check for a software update the device says it has been modified and no software update is available. I haven't (yet) but sure enough in About Device it shows as 'Custom'. I attempted a firmware reinstall through Kies which worked fine, Knox Warranty showed 0x0 and binary showed as official but still have the same problem when attempting OTA updates. Others having the same problem are being stalled by Samsung Service Centres whilst they look into the issue.
Second, there seems to be a problem with the Email app which causes FC every time you click on 'Attachments' in an email. Seems to be SD card related (I'm using 64gb) as it doesn't happen when SD card is unmounted.
Anyone else had these? Any suggestions for a fix?
Thank you.