Here's my predicament, I have Cyanogen Mod 7.1 installed on my EVO 4G on Sprint. Been rooted using UnrEVOked for over a year now. I lived in Los Angeles until 2 weeks ago when I moved to New Mexico. Service was fine until yesterday, when I found out that ALL incoming calls are receiving a fast busy signal when they call me. Outgoing calls work just fine, data works fine. BTW, I'm not on a Sprint Cell tower up here, I'm on roaming.
Called Sprint CS today to fix the problem. They reprovisioned my phone and nothing happened. They checked the cell tower and said it was OK. After 20 minutes on with them, a supervisor told me that because I'm rooted they can't figure out the problem and that I have to unroot and reinstall the stock ROM for them to fix. I call BS, but I'm not sure what to do now. My only source of internet is my EVO as a hotspot, so if I try to unroot and I screw up or when I need to root again, I'll have no internet to run my notebook computer and figure out what I'm doing or to troubleshoot.
I've searched Google for incoming call problem to no avail. Can someone please give me some direction here, I'm stumped. There has to be a better solution than unrooting and installing the stock rom...I hope.
Called Sprint CS today to fix the problem. They reprovisioned my phone and nothing happened. They checked the cell tower and said it was OK. After 20 minutes on with them, a supervisor told me that because I'm rooted they can't figure out the problem and that I have to unroot and reinstall the stock ROM for them to fix. I call BS, but I'm not sure what to do now. My only source of internet is my EVO as a hotspot, so if I try to unroot and I screw up or when I need to root again, I'll have no internet to run my notebook computer and figure out what I'm doing or to troubleshoot.
I've searched Google for incoming call problem to no avail. Can someone please give me some direction here, I'm stumped. There has to be a better solution than unrooting and installing the stock rom...I hope.