[Q] How do you factory reset this thing?

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haoleflip

Senior Member
Dec 9, 2010
559
100
I am trying to factory reset the HTC One Max from sprint and it's not letting me for some reason. Every site I go to says you hold the volume down key and power when the phone is off, but that keeps booting up the phone and it doesn't bring me to H-Boot. How do I factory reset this thing??
 

jerrycycle

Senior Member
Aug 20, 2009
1,282
187
It can be a touchy process, but if your phone is booting, maybe try this in the settings- backup & reset-reset phone. The way you are doing is- hold power & volume up until on screen buttons flash. Once the screen powers off, hold volume down until h-boot shows.
 
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pradeepvizz

Senior Member
Dec 24, 2010
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Dubai
The easy ways to do it are
1. if you have adb setup on your computer - run the following command - adb reboot-bootloader
2. Hit reboot in the phone, then keep your volume down button held.
 
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fuzzynco

Senior Member
Oct 29, 2008
581
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HTC One Max
Samsung Galaxy S9
Similar problem,,,, stuck in boot loop

If I could get to hboot,I would do RUU to restore to a known state then
reinstall TWRP and restore my backup. I'm s-off and rooted with
VZW's One Max on their 4.3.

Currently I see the splash page, dark and the splash page again.
Doesn;t reach boot animation.
 

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    I think your situation is you didn't untick Fast Boot option under power setting. You can use easy way as suggested by @pradeepvizz

    Sent from my HTC One max using XDA Premium 4 mobile app
    1
    It can be a touchy process, but if your phone is booting, maybe try this in the settings- backup & reset-reset phone. The way you are doing is- hold power & volume up until on screen buttons flash. Once the screen powers off, hold volume down until h-boot shows.
    1
    The easy ways to do it are
    1. if you have adb setup on your computer - run the following command - adb reboot-bootloader
    2. Hit reboot in the phone, then keep your volume down button held.