MTP Is not Working for me

goldfinger01 · Aug 15, 2014

Hi guys, i'm having trouble connecting my OnePlus ONE to my PC with MTP to do file transfers, ADB is OK. I'm using Windows 8.1 and connecting to PC trough a USB 3.1 port. In my Device manager i saw MTP as an unrecognized device. Where can i find a correct driver?

Best Regards,

Marco Costa

TheShoxter · Aug 15, 2014

goldfinger01 said:
Hi guys, i'm having trouble connecting my OnePlus ONE to my PC with MTP to do file transfers, ADB is OK. I'm using Windows 8.1 and connecting to PC trough a USB 3.1 port. In my Device manager i saw MTP as an unrecognized device. Where can i find a correct driver?

Best Regards,

Marco Costa

Unplug your device from your computer. Open up Device Manager. Plug in device. Look for the device in device manager. It may have an odd name, but you'll see something pop up when you plug the phone in. When you find it, right click on it and click "Update Drivers". Then click the "Browse" option. Then select "Let me pick from a list". Then click something along the lines of "Android ADB driver". This should let it properly communicate with your computer and let you browse data files on the phone.

jp694 · Aug 16, 2014

goldfinger01 said:
Hi guys, i'm having trouble connecting my OnePlus ONE to my PC with MTP to do file transfers, ADB is OK. I'm using Windows 8.1 and connecting to PC trough a USB 3.1 port. In my Device manager i saw MTP as an unrecognized device. Where can i find a correct driver?

Best Regards,

Marco Costa

I recently had the same issue what version of windows 8.1 do u have installed?

goldfinger01 · Aug 16, 2014

jp694 said:
I recently had the same issue what version of windows 8.1 do u have installed?

I'm using Windows 8.1 Entreprise N Version 6.3 (Build 9600)

TheShoxter said:
Unplug your device from your computer. Open up Device Manager. Plug in device. Look for the device in device manager. It may have an odd name, but you'll see something pop up when you plug the phone in. When you find it, right click on it and click "Update Drivers". Then click the "Browse" option. Then select "Let me pick from a list". Then click something along the lines of "Android ADB driver". This should let it properly communicate with your computer and let you browse data files on the phone.

Does this apply to MTP? I tried the same driver i used to make adb work but MTP doesn't

TheShoxter · Aug 16, 2014

goldfinger01 said:
I'm using Windows 8.1 Entreprise N Version 6.3 (Build 9600)

Does this apply to MTP? I tried the same driver i used to make adb work but MTP doesn't

Yes, the same driver will work for MTP. If your computer can successfully communicate with your phone via ADB, then it can transfer data as MTP. Is USB debugging enabled on your phone? And, does ADB actually work right now? When you type "adb devices" in a command prompt, does it give you a device serial?
EDIT: I'm not familiar with the 8.1 Entreprise version, I didn't think it would affect anything, apparently it does

jp694 · Aug 16, 2014

goldfinger01 said:
I'm using Windows 8.1 Entreprise N Version 6.3 (Build 9600)

Does this apply to MTP? I tried the same driver i used to make adb work but MTP doesn't

Download this http://www.microsoft.com/en-us/download/details.aspx?id=40744 i had the same issue u need this for it to work. It really is the stupid that you need this if you have the n version of windows but im sure it will fix it i had the same issue and tried everything only took me 4 days to finally find out the issue.

goldfinger01 · Aug 17, 2014

jp694 said:
Download this http://www.microsoft.com/en-us/download/details.aspx?id=40744 i had the same issue u need this for it to work. It really is the stupid that you need this if you have the n version of windows but im sure it will fix it i had the same issue and tried everything only took me 4 days to finally find out the issue.

That's it. You solve my problem.

THANK YOU.

jp694 · Aug 17, 2014

goldfinger01 said:
That's it. You solve my problem.

THANK YOU.

no problem glad to help.

h11g · Dec 23, 2014

thanks, this helped me as well.

berrg · Dec 23, 2014

Hi guys. I am having the same problem on Win7 64bit. MTP driver can't be loaded and therefore can't use file transfer for my One. Can't find Media Feature Pack for my Win7 either.

Any help would be much appreciated.

Thanks.

Jalava · Apr 13, 2015

Same problem here with CM11S 05Q and OSX, Android File Transfer can't see my OPO and on screen I don't have any notification about MTP, debug and camera mode

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goldfinger01

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