[Q] Tried to Setup Spark - Now No LTE At All

Search This thread
By:
Advanced…
B

BaumerS4

Senior Member
Oct 18, 2012
148
30
Got my new Play Store N5 this week and got it all setup rooted and ROM'd, but I realized yesterday that I wasn't setup correctly to use Sprint's tri-band LTE Spark. It had been connecting to LTE fine on one band, but I wanted to see if the extra two would help increase speeds and maybe some coverage, so I followed a guide I found on here.

http://xdaforums.com/google-nexus-5/help/sprint-tri-band-activation-help-t2515798

Now my phone won't connect to LTE at all. I've called Sprint and even stopped in at one of their repairs stores, but I can't stand being asked to restart my phone or hit update profile again after about 20 times already. One of the techs even said I need to get a new phone!

Can anyone help with this? Would reflashing the stock image help at all? Was the tech right, do I really need a new phone?
 
gee2012

gee2012

Recognized Contributor
Jul 13, 2010
11,158
4,185
Heerlen
BaumerS4 said:
Got my new Play Store N5 this week and got it all setup rooted and ROM'd, but I realized yesterday that I wasn't setup correctly to use Sprint's tri-band LTE Spark. It had been connecting to LTE fine on one band, but I wanted to see if the extra two would help increase speeds and maybe some coverage, so I followed a guide I found on here.

http://xdaforums.com/google-nexus-5/help/sprint-tri-band-activation-help-t2515798

Now my phone won't connect to LTE at all. I've called Sprint and even stopped in at one of their repairs stores, but I can't stand being asked to restart my phone or hit update profile again after about 20 times already. One of the techs even said I need to get a new phone!

Can anyone help with this? Would reflashing the stock image help at all? Was the tech right, do I really need a new phone?
Click to expand...
Click to collapse

I would reflash the stock rom if i we `re you and see if that fixes your problem, look here for how to http://xdaforums.com/google-nexus-5/general/tutorial-how-to-flash-factory-image-t2513701. Good luck mate.
 
  • Like
Reactions: BaumerS4
CRIME INC.

CRIME INC.

Senior Member
Jan 18, 2011
3,238
1,939
HENDERSONVILLE
BaumerS4 said:
Got my new Play Store N5 this week and got it all setup rooted and ROM'd, but I realized yesterday that I wasn't setup correctly to use Sprint's tri-band LTE Spark. It had been connecting to LTE fine on one band, but I wanted to see if the extra two would help increase speeds and maybe some coverage, so I followed a guide I found on here.

http://xdaforums.com/google-nexus-5/help/sprint-tri-band-activation-help-t2515798

Now my phone won't connect to LTE at all. I've called Sprint and even stopped in at one of their repairs stores, but I can't stand being asked to restart my phone or hit update profile again after about 20 times already. One of the techs even said I need to get a new phone!

Can anyone help with this? Would reflashing the stock image help at all? Was the tech right, do I really need a new phone?
Click to expand...
Click to collapse

Did you revert the changes you made?

sent from my Hammerhead Nexus
 
CRIME INC.

CRIME INC.

Senior Member
Jan 18, 2011
3,238
1,939
HENDERSONVILLE
They may be by flashing stock images, but not by just resetting or flashing another ROM.


Edit: I'm betting that all he needs to do is revert the settings. If you need the settings I'll post them

sent from my Hammerhead Nexus
 
  • Like
Reactions: BaumerS4
B

BaumerS4

Senior Member
Oct 18, 2012
148
30
CRIME INC. said:
They may be by flashing stock images, but not by just resetting or flashing another ROM.


Edit: I'm betting that all he needs to do is revert the settings. If you need the settings I'll post them

sent from my Hammerhead Nexus
Click to expand...
Click to collapse

I've tried reverting them to no avail, plus they seem to change whenever I update my profile/PRL. But if you could post what you have them set to (especially if you are using Spark) that would be fantastic.
 
CRIME INC.

CRIME INC.

Senior Member
Jan 18, 2011
3,238
1,939
HENDERSONVILLE
ymymunuz.jpg



Spark may not be available in your area as of yet. Its not in mine

sent from my Hammerhead Nexus
 
  • Like
Reactions: BaumerS4
B

BaumerS4

Senior Member
Oct 18, 2012
148
30
CRIME INC. said:
I'd just wait till Sprint rolls out the update for it. But use the screen shot I provided to set it back up, and see if it makes a difference

sent from my Hammerhead Nexus
Click to expand...
Click to collapse

How does Sprint roll out updates for the N5? Is it just through profile updates? Buying from the Play Store, I will never receive an OTA from Sprint, right?
 
CRIME INC.

CRIME INC.

Senior Member
Jan 18, 2011
3,238
1,939
HENDERSONVILLE
BaumerS4 said:
How does Sprint roll out updates for the N5? Is it just through profile updates? Buying from the Play Store, I will never receive an OTA from Sprint, right?
Click to expand...
Click to collapse

To be honest I'm not sure of the "how" of it. I just read an article, a little while back, saying they were going to do an update to activate spark on their devices.

Edit: And you shouldn't have an issue receiving it since you're connected to Sprint service.

sent from my Hammerhead Nexus
 
L

lilotimz

Senior Member
Dec 17, 2011
282
118
Sacramento
BaumerS4 said:
How does Sprint roll out updates for the N5? Is it just through profile updates? Buying from the Play Store, I will never receive an OTA from Sprint, right?
Click to expand...
Click to collapse

Sprint submits the changes they want to Google and Google incorporates it into their Android updates. LG and Sprint had long ago fixed whatever their issue was with the Spark update rolled out for the LG G2 in late jan/early feb so it's mainly up to Google now to push the update.

As the Nexus 5 is not native to Sprint and is basically the phone for the entire North American region, Google will not push an update just for one specific carrier. Thus we Nexus 5 users on Sprint have waited over 5 months for the next Google Android update which will enable B26/ B41 (aka Spark).

p.s. Availability of band 25 PCS 1900 LTE tends to screw with non Spark updated phones.
 
B

BaumerS4

Senior Member
Oct 18, 2012
148
30
I followed the steps in the post linked in the first reply (used Method 2, Method 1 kept failing fastboot halfway through) and reset my phone back to stock. But it still doesn't want to connect to Sprint's LTE. I even played around with the LTE radio settings again in the hope of enabling Spark and nada.

Would it have been possible to corrupt the phone software totally while doing this to begin with? Do I need to send it back? (and on that note, you have no idea how frustrating it is to explain to a Sprint rep on the phone that you bought the phone from Google online. Such a foreign concept to them!) Could the SIM card have gotten corrupted and I just need a new one of those?
 
B

BaumerS4

Senior Member
Oct 18, 2012
148
30
BaumerS4 said:
I followed the steps in the post linked in the first reply (used Method 2, Method 1 kept failing fastboot halfway through) and reset my phone back to stock. But it still doesn't want to connect to Sprint's LTE. I even played around with the LTE radio settings again in the hope of enabling Spark and nada.

Would it have been possible to corrupt the phone software totally while doing this to begin with? Do I need to send it back? (and on that note, you have no idea how frustrating it is to explain to a Sprint rep on the phone that you bought the phone from Google online. Such a foreign concept to them!) Could the SIM card have gotten corrupted and I just need a new one of those?
Click to expand...
Click to collapse

Update: So after downloading the necessary files to my laptop at work, I followed the procedures to reflash to stock again this morning. It came up as failed activation at first, but after hitting update profile and rebooting the phone, I'm back on LTE again. And after checking Android Central this morning, it seems like I should just wait for Google to fix my Spark issues...

http://www.androidcentral.com/sprint-nexus-5-update-pushing-out-added-spark

So tempted to roll back into the Sprint store that told me I needed a new phone and shove my LTE-enabled phone in their faces.
 
You must log in or register to reply here.

Similar threads

surviveland
[Guide][Flash] How to play flash video on Android 4.4 Kitkat
Replies
934
Views
3M
B
benens
Primokorn
  • Sticky
[Battery Life Help] Troubleshoot battery issues here! (Noob friendly)
Replies
3K
Views
302K
M
MD YOUSUF ali
S
[Q] Nexus 5 constantly rebooting at 'Google'
Replies
94
Views
166K
TMHAKIM
TMHAKIM
El Daddy
  • Locked
Android 5.0 Lollipop Developer Preview Help, Troubleshooting, Q&A
Replies
1K
Views
262K
El Daddy
El Daddy
P
[Q]Nexus 5 boot loop at Google logo!
Replies
89
Views
164K
S
sandreas

Top Liked Posts

24 Hours All time

New posts