Microphone issues?

tospace2006 · Aug 25, 2014

Hey there, my moto x stopped recognizing my voice for touchless control and no one can hear me during calls.
When I try to use the touchless controls I see that it recognizes some noise but very quiet. If I yell at it it sometimes works.
What's weird is that phone calls no one can hear but but in skype calls they can. I know that moto x has 3 mics so maybe 1 is broken?
When I record a video with the camera and play it back the audio works fine too.
It's currently running 4.4.2 stock rogers bootloader unlocked
Anyone having similar issues or know a fix?

samwathegreat · Aug 25, 2014

tospace2006 said:
Hey there, my moto x stopped recognizing my voice for touchless control and no one can hear me during calls.
When I try to use the touchless controls I see that it recognizes some noise but very quiet. If I yell at it it sometimes works.
What's weird is that phone calls no one can hear but but in skype calls they can. I know that moto x has 3 mics so maybe 1 is broken?
When I record a video with the camera and play it back the audio works fine too.
It's currently running 4.4.2 stock rogers bootloader unlocked
Anyone having similar issues or know a fix?

My first guess is corruption.

Try flashing the entire stock 4.4.2 rogers SBF. You can re-root afterwards since you are unlocked. See if it fixes your issue...

Remember: Flashing the full SBF can actually repair a corrupted or damaged filesystem. Give a shot.

tospace2006 · Aug 25, 2014

samwathegreat said:
My first guess is corruption.

Try flashing the entire stock 4.4.2 rogers SBF. You can re-root afterwards since you are unlocked. See if it fixes your issue...

Remember: Flashing the full SBF can actually repair a corrupted or damaged filesystem. Give a shot.

I bought the phone second hand so not so familiar on how to do this. I did some reading. Did you mean flash using the RSD lite program?
I can't get my computer to recognize the device in bootloader mode for the program right now.

tospace2006 · Aug 25, 2014

Also does original android roms like CM11 support the features on the moto x like touchless controls, double shake for camera and such?
I want to try flashing one of those on too

samwathegreat · Aug 25, 2014

tospace2006 said:
I bought the phone second hand so not so familiar on how to do this. I did some reading. Did you mean flash using the RSD lite program?
I can't get my computer to recognize the device in bootloader mode for the program right now.

Yes, you can use RSD Lite. You need to download and install the Moto drivers for it to be recognized in bootloader mode: https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/94931/p/30,6720,8696

tospace2006 said:
Also does original android roms like CM11 support the features on the moto x like touchless controls, double shake for camera and such?
I want to try flashing one of those on too

No. Flashing CM11 will cause you to lose all these features. Active display is lost as well.

tospace2006 · Aug 25, 2014

samwathegreat said:
Yes, you can use RSD Lite. You need to download and install the Moto drivers for it to be recognized in bootloader mode: https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/94931/p/30,6720,8696

No. Flashing CM11 will cause you to lose all these features. Active display is lost as well.

What rom would you recommend for rogers phone if I want to keep root and keep all features?
Or is stock pretty good...

samwathegreat · Aug 25, 2014

tospace2006 said:
What rom would you recommend for rogers phone if I want to keep root and keep all features?
Or is stock pretty good...

I recommend Stock. Research "Xposed" and "GravityBox" if you want to custom mod it.

Lets get you fixed and confirm the microphone issue is solved before you start thinking about customization....

tospace2006 · Aug 25, 2014

samwathegreat said:
I recommend Stock. Research "Xposed" and "GravityBox" if you want to custom mod it.

Lets get you fixed and confirm the microphone issue is solved before you start thinking about customization....

Alright this is my case.

Windows 8, adb drivers installed, motorola device manager installed for drivers.
RSD version 6.1.6, phone in bootloader mode but RSD won't recognize the phone still.
I saw that there was a manual flash method? But I can't seem to find moto fastboot file anymore anywhere.

tospace2006 · Aug 25, 2014

This is the bootloader screen if it helps

samwathegreat · Aug 25, 2014

tospace2006 said:
This is the bootloader screen if it helps

That is the correct screen for using RSD Lite OR fastboot.

Sent you a PM with a link to adb/fastboot/mfastboot

Follow the instructions in the return to 100% stock thread in general sub-forum.

Type "fastboot devices" before you start to make sure your PC detects your device. Also use a USB 2.0 port, NOT a usb 3.0 port.

tospace2006 · Aug 25, 2014

samwathegreat said:
That is the correct screen for using RSD Lite OR fastboot.

Sent you a PM with a link to adb/fastboot/mfastboot

Follow the instructions in the return to 100% stock thread in general sub-forum.

Type "fastboot devices" before you start to make sure your PC detects your device. Also use a USB 2.0 port, NOT a usb 3.0 port.

fastboot oem fb_mode_set
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
mfastboot flash system system.img
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize
fastboot erase clogo
fastboot oem config carrier vzw
fastboot oem fb_mode_clear

This is what I'm about to use to flash the original firmware.

For this line: fastboot oem config carrier vzw

what do I replace the vzw for rogers?

samwathegreat · Aug 25, 2014

tospace2006 said:
fastboot oem fb_mode_set
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
mfastboot flash system system.img
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize
fastboot erase clogo
fastboot oem config carrier vzw
fastboot oem fb_mode_clear

This is what I'm about to use to flash the original firmware.

For this line: fastboot oem config carrier vzw

what do I replace the vzw for rogers?

You have it right. Just SKIP the config carrier command.

tospace2006 · Aug 25, 2014

samwathegreat said:
You have it right. Just SKIP the config carrier command.

why is that? but I will take your advice

samwathegreat · Aug 25, 2014

tospace2006 said:
why is that? but I will take your advice

It is not necessary. If you skip the command, the phone will retain it's config carrier. I don't know the proper command for rogers, but I assure you it will work fine without it. It will simply remember the config carrier that is already set.

tospace2006 · Aug 25, 2014

samwathegreat said:
It is not necessary. If you skip the command, the phone will retain it's config carrier. I don't know the proper command for rogers, but I assure you it will work fine without it. It will simply remember the config carrier that is already set.

Everything is done but still doesn't seem to pick up sound very well for voice commands... I have this device in my hand and unless I yell at it while holding it like 5 cm from my mouth it recognized every once every 3 times and while testing everytime I say ok google my G3 from across the room opens of google search. This is the one feature I was really looking forward to

is there a way to replace this mic >.< do we know which mic is used for google commands and phone calls?

samwathegreat · Aug 25, 2014

tospace2006 said:
Everything is done but still doesn't seem to pick up sound very well for voice commands... I have this device in my hand and unless I yell at it while holding it like 5 cm from my mouth it recognized every once every 3 times and while testing everytime I say ok google my G3 from across the room opens of google search. This is the one feature I was really looking forward to is there a way to replace this mic >.< do we know which mic is used for google commands and phone calls?

Have you trained touchless controls? Settings > Touchless Control

When you make phone calls, can the person you call hear you?

If not, I suspect a hardware failure. I don't know the procedure of replacing the mic, or if it is possible.

I wonder if someone intentionally sold you a defective device?

tospace2006 · Aug 25, 2014

samwathegreat said:
Have you trained touchless controls? Settings > Touchless Control

When you make phone calls, can the person you call hear you?

If not, I suspect a hardware failure. I don't know the procedure of replacing the mic, or if it is possible.

I wonder if someone intentionally sold you a defective device?

Sigh that would suck... nah I can't hear if i call my G3 nothing can be heard in a call but skype calls work it's weird...

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