Fix xv6800 after SPRINT update

nuguy · Mar 13, 2008

**Solved!!!**

Uploaded correct files to megaupload - http://www.megaupload.com/?d=I204KSNF

OUT OF THE BOX FRESH FEELING FOR YOUR XV6800!

Radio: 1.30.60
Rom: 2.09.605.8
Rom Date: 08/03/07
full restore of all original settings!

nuguys solution said:
Be connected to activestink.

(even if your device only boots to the windows splash screen activestink can still connect enough to load this 1.2 bootloader)

Run TitanUnlocker.exe from first folder

FOLOW THE ON SCREEN DIRECTIONS EXACTLY

INCLUDING THE UNPLUGING AND PLUGING BACK IN PART

Be patient and be sure that it is complete.

Then without disconecting, or restarting your device
go to the second directory and folow these directions...

While stil in bootloader mode run ROMUpdateUtility.exe

Follow the onsreen directions.

When your device boots up - LET THE VERIZON CUSTOMIZATIONS RUN.

Enjoy being back on Verizons service.

Now go load whatever roms you feel comfortable running.....

You may need a different bootloader for some roms.

I let the customizations run after loading the SPRINT 3.35 Rom updater on my XC6800, I don't think the problem was loading the rom, but letting the damned sprint customizations install instead of a quick reset.
*
I have tried a hell of a lot to resolve this and am convinced that at this point it is going to take a verizon stock rom - the whole thing - to start from scratch and get back from the evil grips of those sprint towers (you sprinters would think the same if in our shoes)...
*
Unfortunately I have not found everything to piece together an entire orig vz rom.
*
The first bad thing that the sprint customizations does is resets the MSL, so now instead of using 000000 as always, you have to find "GetSPC", run it giving it your ESN (under battery) to find out your new "sprintized MSL". This causes you to use sprints towers for everything, add to the fact that it loads a sprint PRL and you are now "stuck on sprint".* when you dial *228 you get a sprint recorded voice that this number is not valid.

Having a xv6700 laying around I was able to set nearly everything in EPST back to where it needed to be (see screen shots)- that got me making calls (roaming) but no i-net, and no *228...
*
Called Data tech support for a aKey, they gave it to me, that didn't work.
*
Dl'ed a vz PRL from http://www.corolada.com/prl/
That got me to be able to connect to vz by dialing *228, but no love, it says "sorry call cust serv...".
*
Went to a corp VZ store and looked at all the settings in EPST changed a couple more, that didn't work.
*
Spoke to the lead geek in charge there and fessed up, he said that it was because of the MSL code change, that *228 sends the 000000 “service sub lock code” to unlock the SPL (EPST) and if the code is different, it will never connect to *228 right (well maybe after they open up their network more, but that is at least months away).* So I said what if I was with sprint and wanted to "convert"? He said they would need sprint to set the MSL to 000000, which would likely be done by sending it in to sprint, then sprint sending it to HTC (I'm sure we can come up w/ something better).
*
After leaving, I received a follow up call from my escalated trouble ticket, and the girl reset my “DMU keys” that finally got me to have i-net (still no *228 love though).
*
So now I am at a OK place, everything works but still roaming, place and receive calls, received network texts from cust serv, and have i-net. However I didn’t want to go through all the set up on my phone just to hard reset anyway so I started off on a quest to find a legit vzw rom.

People keep saying it's posted here, or there or everywhere, I HAVE TRIED everyone I have found and have NOT been able to reset the radio to Verizons peramaters.

Any help out there as to finding the STOCK VERIZON RADIO or best the whole stock verizon rom package?

for those who need help getting the EPST setup I will post the current settings I am using in screenshots.

** I will update this post to reflect the best solution if the thread gets cumbersome.

etexter · Mar 13, 2008

I used the stock Verizon ROM at:

ftp://up.ppcgeeks.com/Titan/CarrierRoms/Verizon_Stock_ROM/VZW_Passworded_Ruu_signed

I had a similar type issue and I'm working fine now. You'll see a solved post from me with a GPS issue. Hope that helps.

nuguy · Mar 13, 2008

starting to agregate info

starting to agregate info:

Geckotek said:
Here is a repost of my earlier posting on this subject. This will resolve your issues if your Verizon phone has been "Sprintized" or help you restore your phone before returning it to Verizon.

To set your phone back to the default Verizon ROM, do the following:

Download all necessary files 1) Titan Re-locker 2) Stock Verizon ROM 3) ROM Update Utility

Unzip/rar the Stock ROM and the RUU (unrar using WinRAR) ****DO NOT UNZIP THE RELOCKER**** (it is a self extracting zip and will run properly as is)

Place the Ruu_signed.nbh file in the RUU folder

Hard reset your phone by holding down both softkeys, hitting reset, and pressing R (just for good measure)

Connect your phone to your PC and make sure ActiveSync is connected

Re-lock your phone by running Titan_Relocker.exe

Place the stock Verizon ROM in the RUU folder

Run the RUU by running ROMUpdateUtility.exe

For good measure, let the Verizon ROM complete its setup.

I'm doing this from memory so please let me know if I missed a step so that I can update this post.

I hope this is helpful.

Edit: links corrected

Geckotek said:
xv6800

Was running 2.3.2 w/ the 3.27 radio. Just updated.
Here were my steps:

Performed hard reset

Connected phone to PC and made sure AS was connected

Ran the Sprint updater

Upon reboot I forced phone into bootloader mode (did this while HTC screen was beginning to appear)

Cooked ROM in DCDs Kitchen...added several options

Ran updater

Notes:
Never had to run *228. Phone and internet confirmed to work correctly. Syncing w/ AS right now, configuring Exchange AS.

Will report back more later, but so far so good.

ebb said:
(coming from DCD 1.70 and radio 2.13)

1. Load Olipro 1.20 unlocker (my phone was re-locked after 1.70 ROM)
2. Flash radio
--Reboot was stuck on verizon screen after radio- entered bootloader mode by pressing power+camera, and inserting stylus for reboot. Entered bootloader successfully.
3. Cooked verizon-based rom from DCD 3.0.0 kitchen
4. Flashed ROM
This brought me to the new radio and rom, BUT... when disconected from the desktop, entered the dreaded constant reboot situation, so...
5. Reattached to desktop- this stopped the rebooting. Established activesync.
6. Loaded Olipro 2.40
7. Removed connection from desktop. Removed battery and after reinsert, hard reset device.
8. Ran *228,1 and then *228, 2. Soft reset after each
9. Working great for phone and text. Will play with GPS and report back (yes-- I will enable Location On!)

Thanks DCD for your great work and suggestions along the way here and in the radio thread..

Geckotek said:
So to summarize your steps minus the failure follow my directions but if you don't have Olipro 2.4 installed already, do that first. OH, and I didn't need to run *228.

My data speed didn't test so well...gonna see if running a *228 helps.

Edit: HA! As I expected...running *228 jacks me up again. Looking for signal. *22802 kicks it back into signal.....looking into it some more.

Geckotek · Mar 13, 2008

http://xdaforums.com/showthread.php?t=376873

nuguy · Mar 13, 2008

Geckotek said:
http://xdaforums.com/showthread.php?t=376873

your solution is finaly correct - I am uploading the needed files to megaupload so ftp issues don't keep causing problems for people.

mcgong · Mar 14, 2008

I am stuck at the verizon white splash screen and I am trying to get my phone back to stock. I can not establish a connection to my PC via active sync. It there a way to get my phone connected, or is my phone Brick'd now?

Thanks

maccaberry · Mar 14, 2008

mcgong said:
I am stuck at the verizon white splash screen and I am trying to get my phone back to stock. I can not establish a connection to my PC via active sync. It there a way to get my phone connected, or is my phone Brick'd now?

Thanks

Press camera+power+soft reset

This will take you to the boot screen and you should be able to continue. You should have relocked your bootloader, right?

If so, just go ahead and flash the stock rom.

EDIT: Dont panic. If you are at the Verizon screen your phone is definitely NOT bricked. There are HUNDREDS of cases exactly like your and HUNDREDS more posts telling your exactly how to fix your problem. Search and you shall find.

nuguy · Mar 15, 2008

Even before you actualy get into WinMo even though activestink is not really connected - it is able to connect through and re-flash the bootloader - it took a while to figure that one out for me too...

mcgong said:
I am stuck at the verizon white splash screen and I am trying to get my phone back to stock. I can not establish a connection to my PC via active sync. It there a way to get my phone connected, or is my phone Brick'd now?

Thanks

Vancelot · Mar 15, 2008

The moral of the story is, don't let Sprint customization run!
I did and had heck for 2 days. After flashing and re-flashing. i finally got back to original vzw rom, but data still didn't work, even after talking with tech support.

I took my phone to a local vzw store and they were able to fix it.
30 minutes later, I had the dcd3.01 rom installed and everything working perfectly.

Next big rom update, I will wait for others to screw up before jumping in.

llmo128 · Mar 15, 2008

....

plz up date the wiki with this

ryotgz · Mar 15, 2008

I did that same thing a month ago. Ran the damn Sprint Radio/Rom package and was stuck on Sprint towers. Even going back to the stock Verizon rom didn't help. I manually loaded a PRL and finally had phone calls, but no data. After many hours on the phone with Verizon giving me AKEYs, refresing towers, releasing stuck data sessions.... They finally sent me a replacement phone. Nice to see this issue has finally been resolved.

emailbinay · Mar 18, 2008

vx6800 bricked

I am new here but I need some help.
I have read and reread all the various posts but cannot get past the splash screen. During startup, at the bottom it, i get R 1.30.60 and D 3.35. It appears my problem is mismatched ROM and Radio version. However, trying to get back to stock rom, my device is not even detected by activesync and no matter what I do, I end up getting error - device not connected.
Thanks
benji

swinkakink · Mar 30, 2008

nuguy said:
**Solved!!!**

Uploaded correct files to megaupload - http://www.megaupload.com/?d=I204KSNF

OUT OF THE BOX FRESH FEELING FOR YOUR XV6800!

Radio: 1.30.60
Rom: 2.09.605.8
Rom Date: 08/03/07
full restore of all original settings!

I let the customizations run after loading the SPRINT 3.35 Rom updater on my XC6800, I don't think the problem was loading the rom, but letting the damned sprint customizations install instead of a quick reset.
*
I have tried a hell of a lot to resolve this and am convinced that at this point it is going to take a verizon stock rom - the whole thing - to start from scratch and get back from the evil grips of those sprint towers (you sprinters would think the same if in our shoes)...
*
Unfortunately I have not found everything to piece together an entire orig vz rom.
*
The first bad thing that the sprint customizations does is resets the MSL, so now instead of using 000000 as always, you have to find "GetSPC", run it giving it your ESN (under battery) to find out your new "sprintized MSL". This causes you to use sprints towers for everything, add to the fact that it loads a sprint PRL and you are now "stuck on sprint".* when you dial *228 you get a sprint recorded voice that this number is not valid.

Having a xv6700 laying around I was able to set nearly everything in EPST back to where it needed to be (see screen shots)- that got me making calls (roaming) but no i-net, and no *228...
*
Called Data tech support for a aKey, they gave it to me, that didn't work.
*
Dl'ed a vz PRL from http://www.corolada.com/prl/
That got me to be able to connect to vz by dialing *228, but no love, it says "sorry call cust serv...".
*
Went to a corp VZ store and looked at all the settings in EPST changed a couple more, that didn't work.
*
Spoke to the lead geek in charge there and fessed up, he said that it was because of the MSL code change, that *228 sends the 000000 “service sub lock code” to unlock the SPL (EPST) and if the code is different, it will never connect to *228 right (well maybe after they open up their network more, but that is at least months away).* So I said what if I was with sprint and wanted to "convert"? He said they would need sprint to set the MSL to 000000, which would likely be done by sending it in to sprint, then sprint sending it to HTC (I'm sure we can come up w/ something better).
*
After leaving, I received a follow up call from my escalated trouble ticket, and the girl reset my “DMU keys” that finally got me to have i-net (still no *228 love though).
*
So now I am at a OK place, everything works but still roaming, place and receive calls, received network texts from cust serv, and have i-net. However I didn’t want to go through all the set up on my phone just to hard reset anyway so I started off on a quest to find a legit vzw rom.

People keep saying it's posted here, or there or everywhere, I HAVE TRIED everyone I have found and have NOT been able to reset the radio to Verizons peramaters.

Any help out there as to finding the STOCK VERIZON RADIO or best the whole stock verizon rom package?

for those who need help getting the EPST setup I will post the current settings I am using in screenshots.

** I will update this post to reflect the best solution if the thread gets cumbersome.

I got this problem fixed with the help of an uncommonly smart tech support agent.

My first problems started when I accidentally put the sprint rom on my phone and let it boot.

I just called tech support about three times before I saw this post and they couldn't help me and they even did a DMU key reset without my knowledge and that didn't work. The last guy I talked to told me to bring the phone back into the store that I got it to get it replaced. Not wanting to do that beings that this was the last phone the store had in stock, I did one final search on google and found this site. After reading this post, I called back in to ask them to do a DMU key reset. The tech support agent then informed me that they already did a DMU reset and it obviously didn't work. He then wanted to try "something". He asked me to take the battery out of the phone and leave it like that while he put me on hold. I was on hold for about 3 minutes and when he got back on, he asked me to get back onto the phone and asked me to boot the device up again. He then asked me to dial *228 and let the phone reprogram. After I did that and it rebooted, I was able to use data. Whoohooo!!!!

I asked him what he did for my own personal benefit and he informed me that he actually temporarly removed my data package from my plan and reaplied it. But it was important that the device was turned off while he did it. Hence, the removal of the battery. I was very pleased with this guy. I thanked him profusely.

I'm posting this for the benefit of other people who are having problems with their data package after installing the sprint rom.

schoolio · Jun 15, 2008

I haven't posted before, but I have a pretty difficult problem.

I tried installing one of those Sprint ROM/Radio setups on my phone, and like a dummy I let the customizations run. So here's what I did:

1) I flashed back to Verizon stock using the relocker and stock radio/rom. Once completed, it still shows roaming.

2) Then I used *228 option 1, then option 2, and the roaming icon goes away. Oh yeah, I also get the message "we are currently unable to authenticate your phone". No problem, not going to do anything else yet until I get a ROM/Radio combo I want.

3) Then I flashed the unlocker and (insert ROM/Radio combo here). I've tried most of them, following the compatibility list posted on this site. Most version of DCD's, 5067 (or whatever the # is), and radios 3.35, 3.37, 3.39, 3.49, etc. Once I get everything set, get a new A-key, I'm still roaming. The bottom line is that it doesn't matter what I use; the phone goes back into roaming mode. I then tried *228 option 1/option 2. *22899 does not work at all. I've tried to have them do the DMU resets; that doesn't seem to work. I've downloaded and installed new PRL files; that didn't help. In addition to roaming, my data isn't working either. I gave up and reflashed back to stock using the posted procedure.

4) Go back to step 1. I'm somewhere in this endless loop as we speak.

I can't fix it. I've followed almost every recommendation on this site. Verizon is sending me a new phone. In the meantime, I'd like to continue to try to fix this, but I don't know what else to do. Can anyone help???? Thanks.

quadjacks · Jul 20, 2008

schoolio said:
I haven't posted before, but I have a pretty difficult problem.

I tried installing one of those Sprint ROM/Radio setups on my phone, and like a dummy I let the customizations run. So here's what I did:

1) I flashed back to Verizon stock using the relocker and stock radio/rom. Once completed, it still shows roaming.

2) Then I used *228 option 1, then option 2, and the roaming icon goes away. Oh yeah, I also get the message "we are currently unable to authenticate your phone". No problem, not going to do anything else yet until I get a ROM/Radio combo I want.

3) Then I flashed the unlocker and (insert ROM/Radio combo here). I've tried most of them, following the compatibility list posted on this site. Most version of DCD's, 5067 (or whatever the # is), and radios 3.35, 3.37, 3.39, 3.49, etc. Once I get everything set, get a new A-key, I'm still roaming. The bottom line is that it doesn't matter what I use; the phone goes back into roaming mode. I then tried *228 option 1/option 2. *22899 does not work at all. I've tried to have them do the DMU resets; that doesn't seem to work. I've downloaded and installed new PRL files; that didn't help. In addition to roaming, my data isn't working either. I gave up and reflashed back to stock using the posted procedure.

4) Go back to step 1. I'm somewhere in this endless loop as we speak.

I can't fix it. I've followed almost every recommendation on this site. Verizon is sending me a new phone. In the meantime, I'd like to continue to try to fix this, but I don't know what else to do. Can anyone help???? Thanks.

dang, im here too... any fix?

schoolio · Jul 20, 2008

quadjacks said:
dang, im here too... any fix?

Nope. New phone.

scrawnyb · Jul 20, 2008

schoolio said:
Nope. New phone.

Verizon Stock ROM/PRI Update should fix calling

A DMU reset is PROBABLY needed to fix data (need to finango your way around tech support to get one)

schoolio · Jul 20, 2008

scrawnyb said:
Verizon Stock ROM/PRI Update should fix calling

A DMU reset is PROBABLY needed to fix data (need to finango your way around tech support to get one)

Nope, did all that too.

quadjacks · Jul 21, 2008

schoolio said:
Nope, did all that too.

ok i am BACK!!! WOOT|WOOT

here is what i did.

Using the files from post 1 of this thread as no others i tried worked!

1 hard reset
2 ran relocker
3 ran ruu utility
4 allowed cust
5 ran *228
finaly no triangle (raoming icon), but not data

6 called VZW CS, explained i had done a hard reset,

BLAH...BLAH...DUH...DUH...

not sure why this is happening

a. she had me do everything i had already done (*228), reset username and pass...etc.
b. after 30 mins and at last resort, she removed then readded me to the system (reprovisioned, much like when cable internet modems go offline) SUCCESS

remember only use files from post one of the ablve link, others on here, ppcgeeks, smartphonejunkie oddly didnt help!

Now im back up to Rom 20226 radio 3.42... man im hard headed, but i have a kewl phone again!!!! hope this helps!!!!

NOTE: i was not able to use ##778 to manually program!!!!! so if you have a good tech, this may give him clues to your REAL issue.

also look here post 24
http://forum.ppcgeeks.com/showthread.php?p=271602#post271602

Dillsnik · Jul 21, 2008

quad,

i am waiting (24 to 48 hrs

)for their network team to do.... something

to my phone, possibly the DMU reset. My tech wasn't able to do that on her own. I'm wondering if i can get a regular tech to do what they did for you....when you say they removed you then added you to the system, not exactly sure what that means

I'm Jealous.....

EDIT: BTW, my data connection settings won't keep a username and pwd stored....keeps dropping them every time after i put em in

Fix xv6800 after SPRINT update

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