So I bricked my daughters S3 and sent it back to samsung. They fixed it no charge which was nice and when I looked at it last night I noticed they upgraded her to 32gb from 16gb. Here is the problem, looking in storage it shows over 19gb being used for miscellaneous files. Now unfortunately they upgraded her software to 4.3 before they sent it back. (dirty bastards.....lol) Just didn't know if there was something to do to gain that lost space. Looking at my phone which is 16gb model it only shows less then 4gb used for misc. files. I did try doing a factory reset and it didn't change anything. Thanks for any help anyone can give.