nexus 5 unresponsive screen

Cam R · Apr 8, 2014

This morning I got a text and went to unlock my phone, and suddenly the screen wasn't working and I could see dim horizontal lines on the screen which are flickering. All buttons work perfectly fine and I have a live wallpaper which is still working, it seems that everything is working fine except for the touchscreen. I tried soft resetting it a few times, nothing makes a difference.. at this time it has been about 6 hours and the screen is still unresponsive. The phone isn't rooted and is completely stock.

Any help would be appreciated, thanks.

Cam R · Apr 9, 2014

BUMP! I really need help with this issue..

vin4yak · Apr 9, 2014

Hi,

Looks like a hardware failure to me... RMA is asap.. Nothing much you can do about an unresponsive screen...

Docarut · Apr 9, 2014

I doubt this is the problem. On another forum screen protector was interfering with proximity sensor of the phone. Just throwing that out there.

gee2012 · Apr 9, 2014

Cam R said:
This morning I got a text and went to unlock my phone, and suddenly the screen wasn't working and I could see dim horizontal lines on the screen which are flickering. All buttons work perfectly fine and I have a live wallpaper which is still working, it seems that everything is working fine except for the touchscreen. I tried soft resetting it a few times, nothing makes a difference.. at this time it has been about 6 hours and the screen is still unresponsive. The phone isn't rooted and is completely stock.

Any help would be appreciated, thanks.

Probably a defective digitizer, RMA or repair under warranty bro. Good luck.

Cam R · Apr 9, 2014

gee2012 said:
Probably a defective digitizer, RMA or repair under warranty bro. Good luck.

I figured as much, I was hoping there was a quick fix.. I have a skin on the phone which i doubt ill be able to save when I get a replacement, also.. I have no way to backup my phone that I'm aware of.

Thanks though.

gee2012 · Apr 9, 2014

Cam R said:
I figured as much, I was hoping there was a quick fix.. I have a skin on the phone which i doubt ill be able to save when I get a replacement, also.. I have no way to backup my phone that I'm aware of.

Thanks though.

You can backup your apps and its data with adb. Type in cmd: adb backup -apk -noshared -all -nosystem. To restore later type: adb restore backup.ab. Can`t you copy files from the phone to the pc? Here are some more adb commands http://xdaforums.com/galaxy-nexus/general/guide-phone-backup-unlock-root-t1420351.

Cam R · Apr 10, 2014

gee2012 said:
You can backup your apps and its data with adb. Type in cmd: adb backup -apk -noshared -all -nosystem. To restore later type: adb restore backup.ab. Can`t you copy files from the phone to the pc? Here are some more adb commands http://xdaforums.com/galaxy-nexus/general/guide-phone-backup-unlock-root-t1420351.

Hi, Thanks for your help. I can't seem to get it to work, would having a passcode have something to do with it?

gee2012 · Apr 10, 2014

Cam R said:
Hi, Thanks for your help. I can't seem to get it to work, would having a passcode have something to do with it?

I never use a password, you can set one though, you can create the password yourself mate

Verstuurd vanaf mijn Nexus 5 met Tapatalk

Cam R · Apr 10, 2014

gee2012 said:
I never use a password, you can set one though, you can create the password yourself mate

Verstuurd vanaf mijn Nexus 5 met Tapatalk

You misunderstood

. I have a passcode, would it be interfering with being able to do anything from my pc? I don't seem to be having any luck -.- . Since the touchscreen is unresponsive, I can't do anything from the phone aside from factory reset..which I don't want to do.

When I open command prompt and type in "adb devices" My phone doesn't come up.. I downloaded all latest drivers and programs, followed a guide.. and it still doesnt work. I'm not sure hahah.

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Cam R

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