[Q] Note 3 AT&T KitKat update Fail

marcomir said:

Hi there!

i just recieved the note 3 (AT&T) kitkat update, the problem is that i tried to install it and im rooted. The phone restarted at 27% of update and said "Update failed". Somehow i wasnt rooted anymore. i tried to root again using Kingo and failed and i dont know what to do. I cant root and cant install the update, it keep showing up.

P.S: im status 0x0 and do have the "Custom" lock thingy at the start

Plz Help

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Click to collapse

Don't worry, you ain't the only one having this problem. I'm NOT rooted, never have been rooted, and yet i have the same failed update problem too. Nobody seems to know what to do. All the methods I have tried have not worked.

StormChaser83 said:

Don't worry, you ain't the only one having this problem. I'm NOT rooted, never have been rooted, and yet i have the same failed update problem too. Nobody seems to know what to do. All the methods I have tried have not worked.

Click to expand...

Click to collapse

add my name to the list of failed updates...anyone fine a workaround yet?

There are multiple posts in the general section.

Has anyone searched at all?

Sent from my SM-N9005 using XDA Premium 4 mobile app

graydiggy said:

There are multiple posts in the general section.

Has anyone searched at all?

Sent from my SM-N9005 using XDA Premium 4 mobile app

Click to expand...

Click to collapse

Hello guys,

I was having the same issue with the installation aborting at 27%. Below is everything I tried:

1- Phone was rooted with Kingo. Performed an un-root and tried again but still failed.
2- Restored the phone using the internal reset with the same results.
3- Restored the phone to factory settings using Kies did not work either....so.......

This morning I went to the AT&T store and as usual they were clueless as what to do. Some of them didn't even knew about the update so I ended up going to the Samsung Booth inside a Best Buy Store.
The girl looked and showed me that their system still doesn't show the AT&T kitkat update for the Note 3. Then she offered to perform a factory reset using their system.....after a few minutes I went home with the phone and downloaded and installed the update without a hitch.....go figure.
Everything is working fine and all my data is still there.:good:

I can use some help too. Mine is just "checking for update was interrupted" and happened for the last 3 times I checked. Never root the phone.

For anyone having problems check out my fix

http://xdaforums.com/showthread.php?t=2701062

---------- Post added at 10:20 PM ---------- Previous post was at 10:19 PM ----------

marcomir said:

Hi there!

i just recieved the note 3 (AT&T) kitkat update, the problem is that i tried to install it and im rooted. The phone restarted at 27% of update and said "Update failed". Somehow i wasnt rooted anymore. i tried to root again using Kingo and failed and i dont know what to do. I cant root and cant install the update, it keep showing up.

P.S: im status 0x0 and do have the "Custom" lock thingy at the start

Plz Help

Click to expand...

Click to collapse

StormChaser83 said:

Don't worry, you ain't the only one having this problem. I'm NOT rooted, never have been rooted, and yet i have the same failed update problem too. Nobody seems to know what to do. All the methods I have tried have not worked.

Click to expand...

Click to collapse

kminatta said:

add my name to the list of failed updates...anyone fine a workaround yet?

Click to expand...

Click to collapse

graydiggy said:

There are multiple posts in the general section.

Has anyone searched at all?

Sent from my SM-N9005 using XDA Premium 4 mobile app

Click to expand...

Click to collapse

randy_c said:

I can use some help too. Mine is just "checking for update was interrupted" and happened for the last 3 times I checked. Never root the phone.

Click to expand...

Click to collapse

http://xdaforums.com/showthread.php?t=2701062

Been reading it and will start from step 4 since I am on NB4?

randy_c said:

Been reading it and will start from step 4 since I am on NB4?

Click to expand...

Click to collapse

No you have to start from step 1 unless you've already used the guide to restore MJ5 previously.