Z ultra loud vibrate

lee.n · Jan 24, 2014

Hi Guys,

I noticed today that my Z ultra vibrate is loud. I actually hear something inside the phone like a fly or piece of paper or small object was stucked.

It's very annoying and sounds like the vibratory is broken or something so I temporary disable any hectic feedback and notifications (vibrate)

Is anybody who experience this issue and was able to fix?

Thanks

Sent from my C6833 using xda app-developers app

hassanmahmood · Jan 24, 2014

lee.n said:
Hi Guys,

I noticed today that my Z ultra vibrate is loud. I actually hear something inside the phone like a fly or piece of paper or small object was stucked.

It's very annoying and sounds like the vibratory is broken or something so I temporary disable any hectic feedback and notifications (vibrate)

Is anybody who experience this issue and was able to fix?

Thanks

Sent from my C6833 using xda app-developers app

I don't know if you're actually hearing what you think you are - or you just aren't used to the vibration on the Z Ultra.

The Ultra's vibrator is the loudest I've ever heard on a phone.

lee.n · Jan 25, 2014

The noise of the vibrate is louder than it vibrates the phone. I am not sure if the vibrates get worst as I disable the vibrate when I got the phone. Now I want to use it and hearing the weird noise inside the phone when it vibrates.

Wondering if this is defective or its normal.. Noise is like something is loose inside the phone.

Sent from my C6833 using xda app-developers app

blueether · Jan 25, 2014

lee.n said:
The noise of the vibrate is louder than it vibrates the phone. I am not sure if the vibrates get worst as I disable the vibrate when I got the phone. Now I want to use it and hearing the weird noise inside the phone when it vibrates.

Wondering if this is defective or its normal.. Noise is like something is loose inside the phone.

Sent from my C6833 using xda app-developers app

Not normal, well at least mine is not noisy at all

LordManhattan · Jan 25, 2014

Granted, the Ultra's vibrator is really loud, but I can't say that I've heard any rattling noises inside it. It's really really hard to help you when all we get is a forum post without some audio

You should upload a YouTube video.

Sent from my C6833 using Tapatalk

lee.n · Jan 25, 2014

Thanks, LordManhattan, blueether, and hassanmahmood.

I record the vibrate noise on the same phone as I do not have any digital camera or phone that I can use to record the noise at the moment.

Note that the actual sound is a bit lesser than you can hear on the recording. But it sound like it.

first 10 Secs = vibrate with sound when I press and hold the icon for a sec.
18 secs = is the vibrate with sound on Diagnostic section (Settings > About Phone > Diagnostic > Test Device > Vibration) - This sounds like electric shaver.

Here's the like where you can download the recording.
http://uylee.com/shared/ZXU-VibrateIssue.mp3

I hope the sound file helps

Thanks.

blueether · Jan 25, 2014

lee.n said:
Thanks, LordManhattan, blueether, and hassanmahmood.

I record the vibrate noise on the same phone as I do not have any digital camera or phone that I can use to record the noise at the moment.

Note that the actual sound is a bit lesser than you can hear on the recording. But it sound like it.

first 10 Secs = vibrate with sound when I press and hold the icon for a sec.
18 secs = is the vibrate with sound on Diagnostic section (Settings > About Phone > Diagnostic > Test Device > Vibration) - This sounds like electric shaver.

Here's the like where you can download the recording.
http://uylee.com/shared/ZXU-VibrateIssue.mp3

I hope the sound file helps

Thanks.

Mine sounds nothing like that

fastest83 · Jan 25, 2014

lee.n said:
Thanks, LordManhattan, blueether, and hassanmahmood.

I record the vibrate noise on the same phone as I do not have any digital camera or phone that I can use to record the noise at the moment.

Note that the actual sound is a bit lesser than you can hear on the recording. But it sound like it.

first 10 Secs = vibrate with sound when I press and hold the icon for a sec.
18 secs = is the vibrate with sound on Diagnostic section (Settings > About Phone > Diagnostic > Test Device > Vibration) - This sounds like electric shaver.

Here's the like where you can download the recording.
http://uylee.com/shared/ZXU-VibrateIssue.mp3

I hope the sound file helps

Thanks.

I had the same problem, and it turned out I had the back glass up by half a millimeter. It caused the vibration to make more noise than normal.
Give this a try: hold tight the lower left side of your Ultra and redo the test.
Does it sound better? Like, muffled? If it does, it definitely is the back cover lifting, another case of bad gluing.
If it doesn't, I don't know how to help you...

Sent from my C6833 using Tapatalk

lee.n · Jan 25, 2014

Hi, when I hold the lower left of the phone it gets a little better but the noise still there.

I called Sony and they said the shaver noise like is normal to Z ultra.

Sent from my C6833 using xda app-developers app

LordManhattan · Jan 25, 2014

lee.n said:
Hi, when I hold the lower left of the phone it gets a little better but the noise still there. I called Sony and they said the shaver noise like is normal to Z ultra.

Sent from my C6833 using xda app-developers app

No it's not

I don't have that noise.

lee.n · Jan 26, 2014

Oh well, I really love the phone and it does all I want on a phone plus more. However this issue really annoyed me.

Is there somebody who solves the issue? I know I should have Sony service center check the phone but I want to knowing somebody bring their unit to Sony center and able to fix it and what might have cause the issue and what parts has been replaced? I want to know first so I don't waste my time going there leave my phone and they won't be able to fix

Thanks guys again for Sharing your thoughts

Sent from my C6833 using xda app-developers app

fastest83 · Jan 26, 2014

lee.n said:
Hi, when I hold the lower left of the phone it gets a little better but the noise still there. I called Sony and they said the shaver noise like is normal to Z ultra.

Sent from my C6833 using xda app-developers app

If it gets better, you may have a slightly misplaced vibration motor.
If you look close enough, do you see the back glass up even by a thin hair?

I sent mine back to repair, it had the back lifted a little bit (which caused the vibrating excessive noise), but I also hard bricked, and they gave me a new one due to "lack of experience on the device, Sony gave us the direct order of replacing the units, we're not able to repair them yet".
But it was like a month after the release the may repair yours... just be sure to go for an official Sony repair center, if you don't wanna end up with a badly glued panel, leading to a dead phone after exposing it to water.

Sent from my C6833 using Tapatalk

lee.n · Jan 26, 2014

Hi closely look at the back glass for about 2 to 3 minutes and I don't see any glass misalignment.

I might bring the unit to official Sony service center, problem is I do not have any spare phone to use haha.

Sent from my C6833 using xda app-developers app

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Z ultra loud vibrate

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