DNA headphone jack issue

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Ndaoud360

Senior Member
Oct 19, 2009
1,671
304
My headphones most times won't connect with the phone. I have to pull it in and out few times to get the phone to recognize that the headphones are in. I know its not the headphones or the Rom. What could be causing this and would there be a way to fix this?

Sent from my HTC6435LVW using xda app-developers app
 

whskytango

Senior Member
Feb 24, 2014
96
35
37
Bay City
Do u have a case on the phone, my case I have I have to make sure the jack pushes in all they way or it won't connect or could be that the jack on the phone is getting loose or wore out if you use headphones alot.

Sent From My HTC DNA - tapatalk
 

Ndaoud360

Senior Member
Oct 19, 2009
1,671
304
Do u have a case on the phone, my case I have I have to make sure the jack pushes in all they way or it won't connect or could be that the jack on the phone is getting loose or wore out if you use headphones alot.

Sent From My HTC DNA - tapatalk

No case on it. I plug it in all the way and it sometimes won't work.

Sent from my HTC6435LVW using xda app-developers app
 

xXminiWHOOPERxX

Senior Member
Feb 17, 2014
2,980
4,959
Broadalbin
My headphones most times won't connect with the phone. I have to pull it in and out few times to get the phone to recognize that the headphones are in. I know its not the headphones or the Rom. What could be causing this and would there be a way to fix this?

Sent from my HTC6435LVW using xda app-developers app

Honestly it sounds like a dirty head phone jack. And in your case I would use something a little moist, not really wet at all and clean it out.

Yes I'm a girl.!!! But I'm an android nerd :)
 

claydoh

Senior Member
Oct 10, 2011
65
16
Verizon LG G4
LG V30
Honestly it sounds like a dirty head phone jack. And in your case I would use something a little moist, not really wet at all and clean it out.

Yes I'm a girl.!!! But I'm an android nerd :)

What would be a safe thing to use for that?

I have the same issue, but used that as an excuse to get bluetooth earphones :)

Sent from my HTC6435LVW using XDA Premium 4 mobile app
 

supertoast92

Senior Member
Jan 8, 2013
310
40
I just had this issue when I (half-brained) decided to clean the ports out on my DNA with a soft-bristle toothbrush, since my font LED was extremely dim. After cleaning some lint out of the jack, I must've left some in, as it took some cycles of plugging in and unplugging earphones to get it working again. Haven't had trouble since.
 

KyJelly69

Senior Member
Apr 26, 2010
828
208
Indianapolis
Had this same issue. Use a needle and carefully pry the 2 little tabs inside for better contact.

Sent from my HTC6435LVW using xda app-developers app
 

pureminua

New member
Apr 4, 2014
4
2
Wichita
I had the same issue with both my old DNA and my current one. I actually warrantied out my old one because of the issue my current one I managed to fix. I was reading online (i googled the issue) and found a couple other people had the same problem. I work for an IT company that uses the Square Card readers to accept credit cards so I HAD to get the issue fixed. Someone suggested using compressed air, aka canned air, and spray into the jack. Worked like a dream. Haven't had an issue since I did this. :)
 

snowboarder93

Member
Oct 27, 2013
16
12
If none of the cleaning tips work, there is an app called SoudAbout on the Play Store. You can use it too force the audio through the jack even if your phone doesn't recognize they're plugged in. The free version is all I've used. Link
 
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    If none of the cleaning tips work, there is an app called SoudAbout on the Play Store. You can use it too force the audio through the jack even if your phone doesn't recognize they're plugged in. The free version is all I've used. Link