[Q] In Desperate Need of Help! Touchscreen is Non-Responsive After Update.

noah1127 · Feb 2, 2012

Greetings to all. Last week while powering up my phone, I accidentally entered into the Bootloader screen. It found the last T-mobile update that I had done (I forgot to remove it from the SD) and I hit yes to update (at the time thinking it was a new update). After it finished with the update, my phone booted back up to the familiar "zebras" T-mobile stock lock screen. At this point, my touchscreen was, and still is, completely non-responsive.

With the very basic knowledge that I have with Androids, I searched for and downloaded many different PD15IMG.zip files (always re-named PD15IMG properly), dropped them onto my SD (one by one of course), booted into the Bootloader screen and applied the update. In every instance, when my phone finished updating and loaded the familiar zebras, same problem. I even tried a Factory Restore (several times) with the same result. Also, USB Debugging was never turned on on the phone.

Now, here is where it gets interesting: when I was looking closer at my lock-screen, I noticed that the date is set to: Jan. 6, 1980!? I am at the "end of my rope" here and am only repeating the same steps at this point as if something magical is going to happen....

Any and all help would be most appreciated!

Brian

estallings15 · Feb 2, 2012

Are you S-On of S-Off?

Sent from my HTC Glacier using XDA App

noah1127 · Feb 2, 2012

I am not sure what that means, my knowledge with these things is elementary at best. I was running a stock T-mobile rom if that answers your question.

saranhai · Feb 2, 2012

noah1127 said:
I am not sure what that means, my knowledge with these things is elementary at best. I was running a stock T-mobile rom if that answers your question.

when you boot into the bootloader... at the top
does it say Glacier PVT S-On or S-Off?

noah1127 · Feb 2, 2012

Ok, just looked it up; I believe I am S-off, because I have had custom roms installed before.

noah1127 · Feb 2, 2012

....actually, it says: Glacier PVT S-On

saranhai · Feb 2, 2012

noah1127 said:
Ok, just looked it up; I believe I am S-off, because I have had custom roms installed before.

you have a custom recovery installed?

noah1127 · Feb 2, 2012

I had at one point installed Clockworkmod if that is what you are asking, but to be honest, realized that it was beyond my understanding and never used it. I did never uninstall it however....I hope I am answering your questions correctly, sorry.

invasion2 · Feb 2, 2012

noah1127 said:
I had at one point installed Clockworkmod if that is what you are asking, but to be honest, realized that it was beyond my understanding and never used it. I did never uninstall it however....I hope I am answering your questions correctly, sorry.

You did have it installed, but you flashed other PD15IMGs right? That flash would replace the recovery to stock recovery, so I'm guessing you don't have a custom recovery.

noah1127 · Feb 2, 2012

Ok, right, that makes sense. So I would say everything is stock again.

noah1127 · Feb 2, 2012

...any advice at all?

eqjunkie829 · Feb 2, 2012

If you are not rooted and can't get it to boot then your options are few. Warranty exchange a possibility?

Sent from my HTC Glacier using xda premium

noah1127 · Feb 2, 2012

It does boot, everything looks fine (except for the date of 1980!?), I can see the wallpaper and the "lock/unlock-bar", battery status, etc. I just can not swipe the "lock-bar" down to unlock the phone, the touchscreen is completely non-responsive.

eqjunkie829 · Feb 2, 2012

noah1127 said:
It does boot, everything looks fine (except for the date of 1980!?), I can see the wallpaper and the "lock/unlock-bar", battery status, etc. I just can not swipe the "lock-bar" down to unlock the phone, the touchscreen is completely non-responsive.

Does it respond to any touches on the screen or does it just timeout and turn the screen off?

Sent from my HTC Glacier using xda premium

noah1127 · Feb 2, 2012

No response what-so-ever, it just times out and goes blank.

My gut tells me it has something to do with the date being 30 years off (1980) ...but I am new to all this!

BTW, there has been no physical damage, I have not dropped it or anything like that.

I really do appreciate your time!

invasion2 · Feb 2, 2012

noah1127 said:
Ok, right, that makes sense. So I would say everything is stock again.

That would be correct! Still unsure about the touchscreen unresponsiveness though...sorry.

noah1127 · Feb 2, 2012

No problem, I appreciate your time!

What about the 1980 date, have you ever heard of anything like that before?

eqjunkie829 · Feb 2, 2012

noah1127 said:
No problem, I appreciate your time!

What about the 1980 date, have you ever heard of anything like that before?

I wouldn't get too hung up on it. Could just be a messed up setting... Unless you believe someone from the past is trying to communicate with you.

Sent from my HTC Glacier using xda premium

noah1127 · Feb 2, 2012

..."Unless you believe someone from the past is trying to communicate with you." I wish!

No, I just thought that like on a computer, if the date is far in the past it can mess up the "communications" within the device. The date was correct before and then after the "update" is went back to 1980, was just wondering if that is "confusing" the phone...I know it worked on me!!

saranhai · Feb 2, 2012

eqjunkie829 said:
I wouldn't get too hung up on it. Could just be a messed up setting... Unless you believe someone from the past is trying to communicate with you.

Sent from my HTC Glacier using xda premium

lmao, obviously HE'S from the past, where the MT4G doesn't exist! reason why his touchscreen won't work

well... i would wait... sometimes it might magically work again O_O

[Q] In Desperate Need of Help! Touchscreen is Non-Responsive After Update.

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