razr maxx hd build quality

keithquick · Nov 15, 2012

I just noticed today that the corner of the phone was not installed correctly the edge of the aluminum is coming up. I was wondering if this can be fixed.or do I need to take it back to Verizon and raise hell for it.

YankInDaSouth · Nov 15, 2012

keithquick said:
I just noticed today that the corner of the phone was not installed correctly the edge of the aluminum is coming up. I was wondering if this can be fixed.or do I need to take it back to Verizon and raise hell for it.

Is it offset enough to snag on stuff? If so I'd try and get it replaced - a few snags/tugs here and there and next thing you know that whole section may start to lift/pull away.

seh6183 · Nov 15, 2012

I wonder if this is an isolated incident? Haven't seen any other complaints of build quality.

GoClifGo05 · Nov 15, 2012

I've seen one other person complain of this... should get it replaced.

Sent from my DROID RAZR HD using Xparent Cyan Tapatalk 2

SFG · Nov 15, 2012

Was it dropped?

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keithquick · Nov 15, 2012

No I have never dropped it. I talked to verizon, they thought they could fix it by tightening the screw at the bottom. When they brought it back out it still had the piece sticking out. I told them i wanted a new one and they agreed on a D.O.A., but they were out of stock now I have to wait a day or two to get one in.

SFG · Nov 15, 2012

keithquick said:
No I have never dropped it. I talked to verizon, they thought they could fix it by tightening the screw at the bottom. When they brought it back out it still had the piece sticking out. I told them i wanted a new one and they agreed on a D.O.A., but they were out of stock now I have to wait a day or two to get one in.

Great news!

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YankInDaSouth · Nov 16, 2012

keithquick said:
No I have never dropped it. I talked to verizon, they thought they could fix it by tightening the screw at the bottom. When they brought it back out it still had the piece sticking out. I told them i wanted a new one and they agreed on a D.O.A., but they were out of stock now I have to wait a day or two to get one in.

Glad to hear they're taking care of it for you!

roach48 · Nov 17, 2012

no brainer,TAKE IT BACK.you already paid for that phone 10 times what vz paid for it.stand your ground you should not be even asking this question.

platinumrims · Nov 18, 2012

roach48 said:
no brainer,TAKE IT BACK.you already paid for that phone 10 times what vz paid for it.stand your ground you should not be even asking this question.

So you think Verizon paid 20 to 70 dollars for it?

Yea take it back. If it gets worse they may try to say you dropped it or something.

DoesntPostAThing · Nov 20, 2012

I'd say get it replaced.

SFG · Nov 20, 2012

I think the OP has already exchanged it.

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swboland · Nov 20, 2012

platinumrims said:
So you think Verizon paid 20 to 70 dollars for it?

Yea take it back. If it gets worse they may try to say you dropped it or something.

Easily...if they paid any more it wasnt by much. The phones are selling on amazon for $149.99 right now! That's right both the Maxx/non-Maxx versions of the Razr HD are available on amazon wireless for $149.99. Verizon charges $199 for the Razr HD and $299 for the Razr Maxx HD. If you think they're not robbing people you're blind, or stupid, or a Verizon shareholder. If amazon is making a profit (which I assure you, they are) selling these phones for up to half of what Verizon is selling them for, you can bet Verizon pays somewhere under $100 for these phones.

If you look at the Maxx, Verizon is basically charging $100 for ~800mAh more battery and 16gb more internal storage. This alone is a rip off.

I'm not sure how amazon can make a profit with the price they're asking for these phones (I'm guessing they make their margins in the volume they deal) but I suggest people looking to buy one of these phones jump on it. Or if you have recently purchased one of these phones, return it (within your 30 days, or possibly 14 days -- MAKE SURE YOU READ THE FINE PRINT AND FIGURE OUT WHICH ONE IT IS) and go through amazon to save yourself $150.

platinumrims · Nov 20, 2012

swboland said:
Easily...if they paid any more it wasnt by much. The phones are selling on amazon for $149.99 right now! That's right both the Maxx/non-Maxx versions of the Razr HD are available on amazon wireless for $149.99. Verizon charges $199 for the Razr HD and $299 for the Razr Maxx HD. If you think they're not robbing people you're blind, or stupid, or a Verizon shareholder. If amazon is making a profit (which I assure you, they are) selling these phones for up to half of what Verizon is selling them for, you can bet Verizon pays somewhere under $100 for these phones.

If you look at the Maxx, Verizon is basically charging $100 for ~800mAh more battery and 16gb more internal storage. This alone is a rip off.

I'm not sure how amazon can make a profit with the price they're asking for these phones (I'm guessing they make their margins in the volume they deal) but I suggest people looking to buy one of these phones jump on it. Or if you have recently purchased one of these phones, return it (within your 30 days, or possibly 14 days -- MAKE SURE YOU READ THE FINE PRINT AND FIGURE OUT WHICH ONE IT IS) and go through amazon to save yourself $150.

Well you keep thinking that... Lol good luck

keithquick · Nov 20, 2012

Well I received the new phone today. I installed all my apps back and the edges are smooth. But...... there is a spec of dust under the back coating of the phone. I am just gonna have to live with it. Hopefully it wears down, or I will just put a TPU case on it.

nabilnaoui · Nov 26, 2012

yes its very great

mustangmanv6 · Feb 23, 2013

Does your guys phones have a tiny bit of over hang on the coners?

Shawnkanan · Feb 27, 2013

I do have on the right side where the power and volume rockers are a lip on the Kevlar is all of the demo's I have held don't seem to have this. I am pondering whether I should exchange it since I just bought it. All other sides seem to be Ok but you can feel it when holding it and it is kinda annoying.

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radzer0 · Apr 19, 2013

Mine isnt lined up perfect. Noticed that day one but its inside a defender case so I could care less. If I replace it I may end up with a ***** phone that fails in some other way.

razr maxx hd build quality

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