Defect - Plastic around the screen cracking with light use.

hp79 · Dec 12, 2012

I was cleaning my 9 months old Galaxy Note today, and noticed micro fine cracks, (THREE OF THEM!!) around the plastic that is surrounding the screen. I never dropped it or handled it rough. It was always in a protective case, with a screen protector.
Here's a photo of mine:

There is a similar post for the AT&T model.

Since I got the unlocked international version through Amazon, I have no warranty support at all here in U.S. This sucks.
If I had known about this problem, I would have never bought this phone. I am really pissed, and will not buy any Samsung phones designed this way.

I've read that Galaxy S3 also has this problem. I imagine that Note 2 will probably be the same.

howard bamber · Dec 12, 2012

3 MICRO cracks after 9 months and you say 'do not buy' Seems totally over the top to me.

From the man in your attic...

hp79 · Dec 12, 2012

howard bamber said:
3 MICRO cracks after 9 months and you say 'do not buy' Seems totally over the top to me.

From the man in your attic...

Maybe it is acceptable for some people... I would definitely not accept anything like this happen to my gadgets. Heck, there shouldn't be any micro cracks even after 2 years. All my gadgets looks new after years. That's how much I'm careful with these things.

LordManhattan · Dec 12, 2012

hp79 said:
I was cleaning my 9 months old Galaxy Note today, and noticed micro fine cracks, (THREE OF THEM!!) around the plastic that is surrounding the screen. I never dropped it or handled it rough. It was always in a protective case, with a screen protector.
There is a similar post for the AT&T model.

Since I got the unlocked international version through Amazon, I have no warranty support at all here in U.S. This sucks.
If I had known about this problem, I would have never bought this phone. I am really pissed, and will not buy any Samsung phones designed this way.

I've read that Galaxy S3 also has this problem. I imagine that Note 2 will probably be the same.

You got three, that's THREE tiny cracks on your phone and you're freaking out after 9 months? Also, i have never heard of this before, so this is clearly an isolated incident. I have no cracks and i bet 99.999% of people out there doesn't have it either. Go home son, you're drunk.

msedek · Dec 12, 2012

hp79 said:
Maybe it is acceptable for some people... I would definitely not accept anything like this happen to my gadgets. Heck, there shouldn't be any micro cracks even after 2 years. All my gadgets looks new after years. That's how much I'm careful with these things.

Poor wife and kids.. Get over it.. Stuff its just stuff... Enjoy your devices until you get a new one and that's it.. "micro scratch" pfft get a life

Tapatalking on my n7000

Gugelhupf · Dec 13, 2012

"while being babysitted"
Don't feed the little baby troll :banghead:

hp79 · Dec 13, 2012

LordManhattan said:
You got three, that's THREE tiny cracks on your phone and you're freaking out after 9 months? Also, i have never heard of this before, so this is clearly an isolated incident. I have no cracks and i bet 99.999% of people out there doesn't have it either. Go home son, you're drunk.

msedek said:
Poor wife and kids.. Get over it.. Stuff its just stuff... Enjoy your devices until you get a new one and that's it.. "micro scratch" pfft get a life

Tapatalking on my n7000

Gugelhupf said:
"while being babysitted"
Don't feed the little baby troll :banghead:

Wow, so offensive here. No I'm not drunk. Yes I know it's just a device, albeit a poor quality one. it's not a scratch, it's a real crack. A plastic piece separated into two or more pieces. Big difference there. Third, I'm not trolling so please stop trolling.

I paid $600 for a high end device, and I expect a certain level of quality with that price tag. I'm not as rich as you guys so I take care of my gadgets and use it for at least two years. I found mine having this crack after 9 months of careful use, most likely developed over time. It's just now that I found this while cleaning it.

This is not an isolated issue as I can easily find people with same issues. Here are some of the "0.001% of people" complaining about the cracks because the bad build quality/material.

http://forums.androidcentral.com/sa...-crack-appearing-front-bezel-out-nowhere.html
http://rootzwiki.com/topic/35091-hairline-cracks-on-the-sides-d/
http://www.huzoorbux.com/samsung-galaxy-s3-burden-of-hairline-cracks_1332.html#.UMk3SYO5PzQ

I don't understand why you guys are so defensive about this.

gedster314 · Dec 13, 2012

I bought my black note in Feb 2012. I just looked at mine with a magnifying glass, no micro cracks in mine. Little rough on one corner where my Macbook Air fell on it, what a heart attack that was. It just ripped my screen protector. I say just throw a tpu cover on it and forget about it.

White historically has issues. The HTC One X had issues with white and I remember the White HTC Vouge for Verizon had a slight cracking issue. I wonder in order to make it white they have to add too much TiO2 in and less plasticizer making it more brittle. I usually try to avoid white phones.

LordManhattan · Dec 13, 2012

Just checked my black Note, purchased in November 2011. No cracks at all, and I've dropped it a couple of times including one time when I dropped it face down onto a wet concrete floor (the rough type you find outdoors).

Sent from my GT-N7000 using Tapatalk 2

burtcom · Dec 13, 2012

hp79 said:
I don't understand why you guys are so defensive about this.

You pretty much have to expect rudeness when posting here. Report them or ignore them.

As for the warranty -- are you sure you don't have one? Check with Amazon. I thought anyone selling in the US has to provide the manufacturer warranty.

Of course they might not cover cracks anyway since it would be hard to prove it wasnt dropped.

abax44 · Dec 13, 2012

LordManhattan said:
You got three, that's THREE tiny cracks on your phone and you're freaking out after 9 months? Also, i have never heard of this before, so this is clearly an isolated incident. I have no cracks and i bet 99.999% of people out there doesn't have it either. Go home son, you're drunk.

This guy is sooo in tune with all things Note. If he hasn't heard about it, you must be lying...or drunk.

I'd look into the warranty thing. That's definitely a defect.

LordManhattan · Dec 13, 2012

abax44 said:
This guy is sooo in tune with all things Note. If he hasn't heard about it, you must be lying...or drunk.

Yes.

Sent from my GT-N7000 using Tapatalk 2

GocaS6 · Dec 13, 2012

I dropped my Note couple of times and i've got at least 20 scratches and guess what?
I don't give a f**k

I buyed a damn phone, he didn't buy me for me to be his slave

rraaka · Dec 13, 2012

Im also proud of the little dents and scratches as long as I caused them and I can get the phone up and working again.

But i can never defend the build quality which is less than satisfactory.

Akiainavas · Dec 13, 2012

Well, Samsung uses "cheap plastic" but then again look at Apple - most expensive anodized aluminum and 1/3 of iphones 5 came scratched out of box.

What i'm trying to say... im just like you, i treat my gadgets like eggs, but we're talking about things we use all day every day - they will get damaged no matter how you try so its best to get over it. Anyway i think your case is not very common.

tozneno · Dec 13, 2012

about this micro cracking, don't wast your time to send your phone to sammy, i try it ( because me too i don't think sutch craking are normale on a 600€ phone ) and sammy don't take that in warenty, they sad it my fault... crap plastic and crap warenty... it was clear that sammy don't wan't to eard about that lol

OMC-LUXOR · Dec 13, 2012

I got some cracks and spots on my note to but it is better to have crack in ur phone then have phone in ur crack.

My name is luxor and i am a flash-o-holic and xda is my pusherman.

kaylacokefreak · Dec 13, 2012

I checked mine too. I got it in August 2012. Im pretty careful with it also. Got a case for it too. I found one of those cracks on the right side. To be honest..its covered with my case..and its not on my screen...Its not a big deal.

Sent from my GT-N7000 using xda app-developers app

kingears · Dec 13, 2012

I've got a black note and I've dropped it a couple of times, no cracks.

My Mrs has a white note and hers does have cracks the same as the OP, but then she does have Teflon hands hahaha

*******Before posting a question, search, search and search again, if there is no solution then post your question*******

Andy · Dec 13, 2012

Do I have to remind all users to be courteous when posting. If your going to post something don't post in a way that is demeaning to others.

If you don't have this minor issue then great. But to flame someone who does is just pathetic. Thanks for drawing attention to yourselves, I'll now keep an eye out.

Defect - Plastic around the screen cracking with light use.

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