I purchased this product when upgrading to the M8 as the Sprint rep was kind of enough to waive off the activation fee if I purchased an accessory. After the application of the rear case protection screen I noticed there wasn't a cutout for the microphone above the LED Flashes. You can see in the picture attached. I know I didn't do a good job applying it, but it wasn't important to me as I already purchased another slim case to go over the phone. The rear screen protector is just another layer of protection between case and phone.
Since I felt this is a manufacturer defect I contacted Otterbox for a replacement. However, the product is not sold by them directly therefore there wasn't anything they could do and informed me to contact Sprint. Sprint Chat recommended I'd go to a Corporate store to either get a replacement or a full refund.
Hopefully that goes well.
Since I felt this is a manufacturer defect I contacted Otterbox for a replacement. However, the product is not sold by them directly therefore there wasn't anything they could do and informed me to contact Sprint. Sprint Chat recommended I'd go to a Corporate store to either get a replacement or a full refund.
Hopefully that goes well.
