[Q] Moto E - Data Network Connectivity Issues

saswato_boyzone · Jun 16, 2014

Hello members,

Actually I am using my new Moto E handset in India since 5 days. It is updated to the latest Kitkat 4.4.2. I am currently facing numerous network problems with my handset.

Firstly I would like to say that I am using Vodafone 2G network services and use only 1 SIM slot in my device. Since yesterday, my network signals started to drop off. Not only that, my 2G connectivity (E symbol) lost. So the device had no data connectivity. Infact seeing to this, I noticed my network connectivity signals regained its towers after 3 hours.

The issue is, my data connectivity instantly keeps losing... And today, I am getting my Vodafone connectivity network OK, but data connectivity loss is seriously putting me off. I am getting E symbol for 30 minutes and losing it for next 3 hours and again getting it for 30 minutes.

Please members help me regarding this.

Kind Regards,
Sashwato Chatterjee

gtsfreak · Jun 16, 2014

Use Vodafone 2g sim card in slot 2 mine also was not working on Sim 1 then turn on mobile data and restart device

Sent from my XT1022 using XDA Free mobile app

saswato_boyzone · Jun 16, 2014

gtsfreak said:
Use Vodafone 2g sim card in slot 2 mine also was not working on Sim 1 then turn on mobile data and restart device

Sent from my XT1022 using XDA Free mobile app

Hello,

Well I tried it numerous times. Same problem persists. Data connectivity loses therefore I am not able to use my applications for work. Any other idea?

Kind Regards.

gtsfreak · Jun 16, 2014

Mine works fine on sim 2 then u have to contact flip kart for replacement or vodafone

Sent from my Z10 using XDA Free mobile app

yaaraa · Jun 17, 2014

Have you tried using the Vodafone sim with another phone ?

Have you tried another service provider sim to your phone ?

anuragpurwar · Jun 21, 2014

Moto E data connectivity problem

Hello members,

Actually I am using my new Moto E handset in India since 15 days. It is updated to the latest Kitkat 4.4.2. I am currently facing numerous network problems with my handset.

Firstly I would like to say that I am using BSNL 3G network services and use only 1 SIM slot in my device. When I am using apps like whatsapp and facebook messanger. Then my messages does not send. But in other hand When I will use crome app for browsing then Its work fine.

Please members help me regarding this.

Kind Regards,
Anurag Purwar

Shravanramjas · Jun 21, 2014

Try to factory reset the device . it will solve ur problem

Sent from my XT1022 using Tapatalk

arkerio · Aug 6, 2014

Moto E
Same Problem, Second Sim losses Signal
Every time i have to restart to get signal back on Second Sim

fifty8 · Sep 3, 2014

Moto e dual sim India model sim 2 not functional

I have a Moto e India model (not rooted). I am facing frequent network issues and from the past few days the sim 2 slot is not functional. In the dual sim settings i see the second sim slot option disabled and am not getting the option to turn it on. I did a factory reset. Tried to insert different sims but nothing worked.

I request anyone to help me in this regard

3laa_alden · Sep 23, 2014

same issue

I just finished a return request to flipkart, regarding this issue .
while I'm writing now my 3g data network keeps switching from 3g to 2g for 15 seconds and then back again to 3g, works well for 15 to 30 minutes and again repeating the process. sometimes I turn off then on mobile data to regain the 3g faster.

it does that randomly everyday. and happens like more than 20 times a day

i don't know if you guys are familiar with what I'm describing. Is it just me or it's a common moto e issue??! my sim card was working fine on my old galaxy phone, and I'm in a good area. I'm sure it's not my network provider. and I'm using only 1 sim slot, tried the other slot but same thing.

drishd · Sep 23, 2014

I did face the same issue with my Reliance sim. Data was continuously switching between 2 G & 3 G. Its a network based issue. Upon further inquiry executive from network operator told me 3 G still not available in all areas & even if available sometime the towers do face congestion, thus resulting in continuous switch between 2G & 3G.

vlc07 · Sep 23, 2014

possible solutions:
1: if u not getting signal or facing data loss again & again switch on airplane mode & off & check signal
2:if u not having 3g pack or if u have only 2g pack activated then set network mode only 2g
3:swap the sim cards from sim1 to sim2 or 2 to 1
4:make a factory reset..
5:update your phone to latest 4.4.4 kk version

AnandAttad · May 31, 2016

Moto e is the worst set because Motorola apps covers complete memory and not working 3g properly I am victim of Motorola moto e set don't buy any product of Motorola . I tried to contact local bangalore service center but no response .
Down down Motorola

piku 123 · Jun 4, 2016

anuragpurwar said:
Hello members,

Actually I am using my new Moto E handset in India since 15 days. It is updated to the latest Kitkat 4.4.2. I am currently facing numerous network problems with my handset.

Firstly I would like to say that I am using BSNL 3G network services and use only 1 SIM slot in my device. When I am using apps like whatsapp and facebook messanger. Then my messages does not send. But in other hand When I will use crome app for browsing then Its work fine.

Please members help me regarding this.

Kind Regards,
Anurag Purwar

BSNL is famous for very bad 3G signal Try another SIM and report.

---------- Post added at 07:30 AM ---------- Previous post was at 07:25 AM ----------

3laa_alden said:
I just finished a return request to flipkart, regarding this issue .
while I'm writing now my 3g data network keeps switching from 3g to 2g for 15 seconds and then back again to 3g, works well for 15 to 30 minutes and again repeating the process. sometimes I turn off then on mobile data to regain the 3g faster.

it does that randomly everyday. and happens like more than 20 times a day

i don't know if you guys are familiar with what I'm describing. Is it just me or it's a common moto e issue??! my sim card was working fine on my old galaxy phone, and I'm in a good area. I'm sure it's not my network provider. and I'm using only 1 sim slot, tried the other slot but same thing.

Use network switcher app from playstore and select WCDMA only.

---------- Post added at 07:32 AM ---------- Previous post was at 07:30 AM ----------

AnandAttad said:
Moto e is the worst set because Motorola apps covers complete memory and not working 3g properly I am victim of Motorola moto e set don't buy any product of Motorola . I tried to contact local bangalore service center but no response .
Down down Motorola

Motorola has gone downhill since they have been acquired by lenovo.

Topics

Topics

[Q] Moto E - Data Network Connectivity Issues

saswato_boyzone

New member

gtsfreak

Senior Member

saswato_boyzone

New member

gtsfreak

Senior Member

yaaraa

Member

anuragpurwar

New member

Shravanramjas

Senior Member

arkerio

Senior Member

fifty8

New member

3laa_alden

New member

drishd

Senior Member

vlc07

Senior Member

AnandAttad

New member

piku 123

Senior Member

Similar threads

Top Liked Posts

New posts