[Q] Nexus 5 horizontal lines on display.

dcosmopolitan · Nov 25, 2013

I recently bought a Nexus 5 32 GB Black from Google Play Store India. I find an issue with the display. I can see horizontal lines on the display on looking closer to the screen. Anyone else facing similar issue? Just wanted to be sure that the issue is with my device only before requesting for RMA. It really can't be captured on a camera, but if anyone has seen it already, they should be able to know what I am talking about.

bradellis51 · Nov 26, 2013

dcosmopolitan said:
I recently bought a Nexus 5 32 GB Black from Google Play Store India. I find an issue with the display. I can see horizontal lines on the display on looking closer to the screen. Anyone else facing similar issue? Just wanted to be sure that the issue is with my device only before requesting for RMA. It really can't be captured on a camera, but if anyone has seen it already, they should be able to know what I am talking about.

Thats just the LCD panel behind the glass. My HTC One had that, as well as my nexus 4.

dcosmopolitan · Nov 26, 2013

bradellis51 said:
Thats just the LCD panel behind the glass. My HTC One had that, as well as my nexus 4.

So, are we supposed to live with that?

I just verified my friend's Nexus 4 and did not notice this issue.

bradellis51 · Nov 26, 2013

well its not a problem when the screen is on.. The only time you can notice it is if your looking at it in a certain angle in a certain light lol.

dcosmopolitan · Nov 26, 2013

bradellis51 said:
well its not a problem when the screen is on.. The only time you can notice it is if your looking at it in a certain angle in a certain light lol.

I see it all the time. It is clearly visible on white and light backgrounds.

hakim1125 · Nov 26, 2013

I've got them too. You can see them very prominently in the orange part of the wallpaper. Sorry about the orientation/Quality. Taken with my Nexus 7. x)

gautham_y · Nov 30, 2013

Thank you for making this topic! I have the same issue and I was wondering if it's just me. I can see the horizontal lines without even looking at the screen up close. I haven't had a chance to compare it with anything else though... I'm sending in my device for RMA due to the power button, I can report back in about 10 days if the new device has the same issue (if you want).

americasteam · Nov 30, 2013

Using the same wallpaper, I don't see these lines on my device. I would definitely send it back for a replacement.

Sent from my Nexus 5 using Tapatalk

Endoran · Nov 30, 2013

Yeah I don't think that's normal. I don't have those lines either.

Sent from my Nexus 5 using xda app-developers app

rrumi001 · Dec 21, 2013

I notice this as well. I never saw this with my previous phone (iphone 4s). Is this a defect?

bblzd · Dec 22, 2013

Visible lines like that on the LCD is a defect.

Sent from my Nexus 5 using Tapatalk

Ultr@levure · Jan 7, 2014

Same issue for me.

aavvaallooss · Jan 7, 2014

No horizontal lines on display here (310K)

sharpehenry · Jan 8, 2014

Yeah... I don't see like that on my nexus 5. I think your screen is defected.

Sent from my Nexus 5 using xda app-developers app

decemberlast2013 · Jan 8, 2014

Definitely defective screen.

Technowhiteboi · Feb 11, 2014

I only have this problem when i am viewing a video on facebook or in my snapchat.. besides that it doesnt happen or i dont see anything at all.

Byclouds · Jul 2, 2014

dcosmopolitan said:
I recently bought a Nexus 5 32 GB Black from Google Play Store India. I find an issue with the display. I can see horizontal lines on the display on looking closer to the screen. Anyone else facing similar issue? Just wanted to be sure that the issue is with my device only before requesting for RMA. It really can't be captured on a camera, but if anyone has seen it already, they should be able to know what I am talking about.

I know this post is old, but I purchased a N5 a few days ago, and I found the same issue as you describe. It´s not like the image hakim1125 posted, is something more subtle, like grey horizontal lines all across the dislplay, right? In my case the lines are even visible at normal usage distance. So, is this supposed to be normal? Have you exchanged yours for a new one?

Sorry for my english.

vin4yak · Jul 2, 2014

Byclouds said:
I know this post is old, but I purchased a N5 a few days ago, and I found the same issue as you describe. It´s not like the image hakim1125 posted, is something more subtle, like grey horizontal lines all across the dislplay, right? In my case the lines are even visible at normal usage distance. So, is this supposed to be normal? Have you exchanged yours for a new one?

Sorry for my english.

Nope. It's not normal. It's RMA time!

- Sent from an IceCold Hammerhead!

Byclouds · Jul 2, 2014

vin4yak said:
Nope. It's not normal. It's RMA time!

- Sent from an IceCold Hammerhead!

I would do RMA, the problem is I bought the device in the US, and I live in Argentina. So I guess I´ll have to live with it.

I made an image with photoshop that illustrates the issue some of us are talking about. (See image below)
Specially on white or light backgrounds...It is barely noticable when viewing the screen at normal distance (you have to look for it), but is visible with the phone at a closer distance (about 6 inches)

Thanks for your help.

vin4yak · Jul 2, 2014

Byclouds said:
I would do RMA, the problem is I bought the device in the US, and I live in Argentina. So I guess I´ll have to live with it.

I made an image with photoshop that illustrates the issue some of us are talking about. (See image below)
Specially on white or light backgrounds...It is barely noticable when viewing the screen at normal distance (you have to look for it), but is visible with the phone at a closer distance (about 6 inches)

Thanks for your help.

Oh mann. That's terrible. I guess you will need to live with it. However, I would still recommend showing it to a LG service center. It could also be a faulty/loose cable and if that's the case, you need not cough up much money to fix it.

[Q] Nexus 5 horizontal lines on display.

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