Contacts disappear after reboot? - EVO-CM7

PG_C · Oct 23, 2011

New guy here.

First off, many thanks to all the dev's and forum members for all the hard work they put in to unleash our phones!

Several months ago I flashed CM7 and every time I rebooted my contacts would disappear. However, on my wife's EVO, which was set up the same as mine, she has never had that problem.

I just flashed CM7.1.0 build GWK74
Android 2.3.7
Radio 12.15.00.08.08
Stock CM Kernel

I am still having the issue. I send all of my contacts to the phone from Touchdown(Exchange) and then export them for safe keeping. Even if I import them again they disappear.

I have yet to flash CM7.1 on my wife's EVO as I would like to solve this issue first.

In an attempt to fix, I ran the fix permissions and I am still having the issue after reboot.

I sure would appreciate some help.

teh roxxorz · Oct 23, 2011

You're signed into your google account? I'd trying syncing the contacts to google.

PG_C · Oct 23, 2011

teh roxxorz said:
You're signed into your google account? I'd trying syncing the contacts to google.

That was it!
That, and I didn't have touchdown added as an account to sync to.

Thanks!

teh roxxorz · Oct 23, 2011

PG_C said:
That was it!
That, and I didn't have touchdown added as an account to sync to.

Thanks!

Now you can go brag to the wife that all is good now.

PG_C · Oct 23, 2011

PG_C said:
That was it!
That, and I didn't have touchdown added as an account to sync to.

Thanks!

Wait, that was almost it.
After reboot, the touchdown account disappeared.

Like I said, hers is working fine. Still looking.....

BOO!

teh roxxorz · Oct 23, 2011

PG_C said:
Wait, that was almost it.
After reboot, the touchdown account disappeared.

Like I said, hers is working fine. Still looking.....

BOO!

Did you flash the rom under a full wipe?

PG_C · Oct 23, 2011

teh roxxorz said:
Did you flash the rom under a full wipe?

When I originally did the CM7 I did a full wipe.
With the upgrade to CM7.1 I did not.

I have been having the issue since CM 7.0

teh roxxorz · Oct 23, 2011

PG_C said:
When I originally did the CM7 I did a full wipe.
With the upgrade to CM7.1 I did not.

I have been having the issue since CM 7.0

I would recommend trying it again with a full wipe.

PG_C · Oct 23, 2011

teh roxxorz said:
I would recommend trying it again with a full wipe.

Ok, so here's the issue.
It won't let me set up and account under contacts for touchdown.
It shows touchdown as an option, but you can't select it.

If I add an account using the built in mail client for exchange, it will sync and all contacts will remain on reboot.

It's a workaround, but it's not right.

I'm not sure if this would be a CM issue or a Touchdown issue.

teh roxxorz · Oct 23, 2011

PG_C said:
Ok, so here's the issue.
It won't let me set up and account under contacts for touchdown.
It shows touchdown as an option, but you can't select it.

If I add an account using the built in mail client for exchange, it will sync and all contacts will remain on reboot.

It's a workaround, but it's not right.

I'm not sure if this would be a CM issue or a Touchdown issue.

I think it may be a touchdown issue. You can try it on another rom to verify.

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