Very slow WiFi transfer speeds!!

jvoelcker · Mar 25, 2013

I got a nice shiny HTC One through from EE last week and whilst waiting for them to now work out how to move my number across from Orange I have been trying to get the phone setup.

The file transfer speeds across my network using WiFI is atrocious. I have tried to transfer a 13mb file off my office server to my HTC One and gave up after four minutes something whilst I can copy it across to my Desire HD in 32 secs - this is with both phones beside each other less than a meter from the Wifi router and both running ES File Explorer for the transfer.

Any thoughts what could be the problem?

animaleyes76 · Mar 25, 2013

jvoelcker said:
I got a nice shiny HTC One through from EE last week and whilst waiting for them to now work out how to move my number across from Orange I have been trying to get the phone setup.

The file transfer speeds across my network using WiFI is atrocious. I have tried to transfer a 13mb file off my office server to my HTC One and gave up after four minutes something whilst I can copy it across to my Desire HD in 32 secs - this is with both phones beside each other less than a meter from the Wifi router and both running ES File Explorer for the transfer.

Any thoughts what could be the problem?

Have you tried something like WiFi FTP app ?

jvoelcker · Mar 25, 2013

Thanks, but I don't think it is a software app issue. The fact that the same app on the Desire works as expected indicates it is phone specific.

Looking around I have seen issues with the Android OS version, but no info relating to a specific fix and I suspect it is too early to see any trends relating to the One.

Sent from my HTC One using Tapatalk 2

Narom88 · Mar 25, 2013

Not noticed a problem, if anything it seems to be transferring from phone2 pc than pc2pc on my network.

jvoelcker · Mar 25, 2013

Just been trying from another access point and still deathly slow compared to my Desire HD in a 'side by side' test.

Any other thoughts?

Sent from my HTC One using Tapatalk 2

jvoelcker · Mar 26, 2013

I've been doing a bit more digging.

I have a main router and then two access points on a gigabit network backbone and currently all the Wifi is running at B, G, and N @ 2.4Ghz on Channel 11.

Both the Desire and One are showing a connection speed of 72Mbs, so theoretically the two phones are operating at the same speed however the download speeds are radically different.

To transfer a 13.5Mb file took:-

HTC Desire HD - 32 seconds
HTC One 12mins 58 seconds.

There has got to be a problem with it somewhere.

Any suggestions appreciated.

jvoelcker · Mar 26, 2013

OK, just put a call in to HTC support who were worse than useless suggesting waiting for the next software update even though they admitted it may be phone specific.

Is there anyone out there willing to run a test for me to let me know what wifi speeds they are getting.

My HTC One has been averaging 17Kb/s whilst my Desire HD is clocking 409Kb/s.

What are you getting from your HTC Ones?

THanks.

Bebida · Mar 28, 2013

17mb file on a 60mbs connection took 6seconds

Sent from my HTC One using Tapatalk 2

animaleyes76 · Mar 28, 2013

Weird though when you seen the speeds others (including me) are gettiing (albeit on 802.11ac)

http://xdaforums.com/showthread.php?t=2187490

xanha78 · Mar 28, 2013

Waiting for Sell in VietNam

jvoelcker · Mar 30, 2013

Ok, been playing further and the problem seems to be specific to file transfer across the network.

Normal internet uploads and downloads are as expected and as quick as my laptop, but pulling a Pdf file or trying watch an avi file on a windows server or win 7 desktop is deathly slow on the One, but fine on the Desire HD.
Interestingly watching a streamed video across the network is fine.

I have also tried another One and it is the same, so suspect it may be a software issue relating to windows file transfer protocols.

I'll be patient and wait to see if the first update fixes it.

Sent from my HTC One using Tapatalk 2

aronious21 · Apr 29, 2013

I'm experiencing the same issues as you. Very slow speeds compared to other devices on my network. It's probably phone specific and will need to return, but I'll try to wait for and update from HTC.

zdeev · May 14, 2013

Does anyone else still experience these problems? A 3MB (music) file will take about 20 seconds with Airdroid, where my old Galaxy S2 basically copies it instantly via Wifi (Wifi N).

GTXStorm · May 14, 2013

Guys, did you tried already to set a static IP for your Network? Maybe it helps.

Gesendet von meinem GT-N7100 mit Tapatalk 2

jvoelcker · May 14, 2013

I don't think it is an issue with the implementation of the netbios protocol or what ever is used for windows transfers, ftp and http transfers seem fine.

I've tried a couple of Ones and they are the same.

I'm going to wait for the first update to see if it helps.

Sent from my HTC One using Tapatalk 2

zdeev · May 14, 2013

Also USB 2.0 transfer don't go over 800kb/s where even USB 2.0 can reach way more than that... Again; no problems with the same hardware on other stuff (S2, Tab2).

TheStig405 · Jun 28, 2013

I have noticed the same issue with my HTC One. I would be very interested if anyone finds a solution.

Does this same problem exist on custom Roms such as CM?

AYGIT · Jul 9, 2014

It looks like this thread is out dated but i have the same issue, too.

I can only get 1.10 MB/s down speed with 2.4ghz /n, and 1.72 MB/s with 5ghz /n

btw I use Asus dsl-n66u as modem-router

donkeykong1 · Jul 9, 2014

AYGIT said:
It looks like this thread is out dated but i have the same issue, too.

I can only get 1.10 MB/s down speed with 2.4ghz /n, and 1.72 MB/s with 5ghz /n

btw I use Asus dsl-n66u as modem-router

Try following - go to settings/wifi/advanced and see if wifi optimization is ticked. If it is, just untick it. It soved low wifi speeds for me

AYGIT · Jul 9, 2014

donkeykong1 said:
Try following - go to settings/wifi/advanced and see if wifi optimization is ticked. If it is, just untick it. It soved low wifi speeds for me

thanks for replying

it was already unchecked when I was testing.

I've made the test by sharing a folder on windows, but when I tried to download from a ftp server I got approx. 2.10 MB/s

could be modem is the cause of the problem? all settings are set to auto, I better try it laptop...

Very slow WiFi transfer speeds!!

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