[Q] Problems buying a Moto X via MotoMaker outside US

anxious23 · Dec 8, 2013

Someone was kind enough to give me a Moto X promo code so I signed into MotoMaker, chose a color scheme, punched in the code, submitted an address in the US of a friend that would send me the phone, but my credit card won't get processed.
It's a valid card with sufficient funds,it's also the same card that is associated with my Google Wallet account but still it gets the "can't process" error.
What should I do (I've tried other credit cards, none of them would work) was it a temporary mishap, do I need to use a credit card that was issued in the US? do I need to login from a US ip address? Would appreciate the help.

shane1 · Dec 8, 2013

I believe I read on moto's g+ billing and shipping address have to be in U.S.

dokukinoko · Dec 8, 2013

Unfortuantely, confirmed by a Motorola rep on motorola forum what shane said:

https://forums.motorola.com/posts/5bc513c54f

Can you get someone in the US to buy you the phone and ship it to you?

anxious23 · Dec 8, 2013

8_8 said:
Unfortuantely, confirmed by a Motorola rep on motorola forum what shane said:

Can you get someone in the US to buy you the phone and ship it to you?

My other option is to have him use my card from his side, would that work?

dokukinoko · Dec 8, 2013

anxious23 said:
My other option is to have him use my card from his side, would that work?

In the link I posted, they apparently don't accept foreign credit cards, so I don't think that would work; not to mention, the problem of your CC billing info not matching his shipping info.

piskr · Dec 8, 2013

8_8 said:
In the link I posted, they apparently don't accept foreign credit cards, so I don't think that would work; not to mention, the problem of your CC billing info not matching his shipping info.

The problem is not the place where the card is used but where is issued. So unfortunately you can't achieve anything with inserting your credit card data in the USA.

anxious23 · Dec 8, 2013

piskr said:
The problem is not the place where the card is used but where is issued. So unfortunately you can't achieve anything with inserting your credit card data in the USA.

I decided to go the 'entopay' route, hopefully their verification process gets sorted before the promo code expires.

dokukinoko · Dec 8, 2013

piskr said:
The problem is not the place where the card is used but where is issued. So unfortunately you can't achieve anything with inserting your credit card data in the USA.

Yep, hence why I said "foreign credit card" as in a credit card issued outside the US.

DAI7ENSHI · Dec 9, 2013

anxious23 said:
I decided to go the 'entopay' route, hopefully their verification process gets sorted before the promo code expires.

Do you know any other way how to overcome that? I am facing the same isse my credit card was issued outside the US...

TwinsMom · Dec 9, 2013

Buy a prepaid Visa card and register it to a US address.

Sent by my Android

anxious23 · Dec 9, 2013

DAI7ENSHI said:
Do you know any other way how to overcome that? I am facing the same isse my credit card was issued outside the US...

I'm trying my luck via: entropay<dot>com still waiting on validating my card though. You can also try buying a prepaid card like someone else here suggested.

anxious23 · Dec 14, 2013

Entropay is no good. What else can I do?

sapalot · Feb 4, 2014

Hi, did you already charge up entropay and tried to buy the Moto X with it?

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[Q] Problems buying a Moto X via MotoMaker outside US

anxious23

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shane1

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dokukinoko

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anxious23

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piskr

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anxious23

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dokukinoko

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DAI7ENSHI

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TwinsMom

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anxious23

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