Getting double text messages! Twice the love but double the annoyances

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BableMan

BableMan

Senior Member
May 12, 2013
231
84
Perched at the peak of a bell curve
Anyone else getting double text messages? I've searched up solutions but they all required rooting.

So I have a stock unrooted Note 3 rocking regular touchwiz and when I get a text it'll come once but then again a few seconds later, both times with the notification. Does this in the regular messages app and in hangouts if I enable SMS.

I've uninstalled all my other messaging apps in case that was the problem but that didn't fix it.
It happens with everyone so I know it's a problem with my phone.
Tmobile customer service is awful and couldn't help beyond offering to replace the phone if I pay shipping and go phoneless for a week.
 
Last edited:
BACARDILIMON

BACARDILIMON

Senior Member
Jun 12, 2010
5,929
2,378
MASTIC BEACH NY
BableMan said:
Anyone else getting double text messages? I've searched up solutions but they all required rooting.

So I have a stock unrooted Note 3 rocking regular touchwiz and when I get a text it'll come once but then again a few seconds later, both times with the notification. Does this in the regular messages app and in hangouts if I enable SMS.

I've uninstalled all my other messaging apps in case that was the problem but that didn't fix it.
It happens with everyone so I know it's a problem with my phone.
Tmobile customer service is awful and couldn't help beyond offering to replace the phone if I pay shipping and go phoneless for a week.
Click to expand...
Click to collapse

First you would not be phone less for a week cause they send u a phone then you swap it out.

The fix for this is to do a factory reset and before you turn phone back on you call T-Mobile and tell them to remove you from network then to add you back on then power the phone back on and it fixed.

TWEAKED 2.0
 
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BableMan

BableMan

Senior Member
May 12, 2013
231
84
Perched at the peak of a bell curve
BACARDILIMON said:
First you would not be phone less for a week cause they send u a phone then you swap it out.

The fix for this is to do a factory reset and before you turn phone back on you call T-Mobile and tell them to remove you from network then to add you back on then power the phone back on and it fixed.

TWEAKED 2.0
Click to expand...
Click to collapse

They do send a phone if you can put a 800$ hold on your card, I'm a college student so a 80$ hold would be too pricey.


I was asking them to do just that since I had this issue with Cricket once but they said "we can't remove your phone without deleting your account". They tried to claim it was a GSM/CDMA difference but that seemed silly. I know I probably just got a few abysmal reps in a row but I seem to always get that. Thanks for letting me know that is still possible, so I don't have to deal with their epsilon class agents would this work just as well?

resetting this phone
hopping onto my tmobile and changing my device
changing it back
turning this phone back on
 
BACARDILIMON

BACARDILIMON

Senior Member
Jun 12, 2010
5,929
2,378
MASTIC BEACH NY
BableMan said:
They do send a phone if you can put a 800$ hold on your card, I'm a college student so a 80$ hold would be too pricey.


I was asking them to do just that since I had this issue with Cricket once but they said "we can't remove your phone without deleting your account". They tried to claim it was a GSM/CDMA difference but that seemed silly. I know I probably just got a few abysmal reps in a row but I seem to always get that. Thanks for letting me know that is still possible, so I don't have to deal with their epsilon class agents would this work just as well?

resetting this phone
hopping onto my tmobile and changing my device
changing it back
turning this phone back on
Click to expand...
Click to collapse

Whoever told you that was straight up lying. T-Mobile has a 1 year warranty that they will do the exchange. And everytime I get a replacement it gets removed off network by them and then added back on. I think you need to speak to a supervisor cause they playing you. A reset might fix it but need the rest of it.

TWEAKED 2.0
 
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Towle

Towle

Retired Forum Moderator
Oct 26, 2010
3,473
1,978
The Wild
This isn't a problem with the phone itself. Are the notifications the exact same icon? If you use Hangouts SMS, go into the stock messenger settings and disable notifications. Otherwise a factory reset will resolve the issue.

Sent from my SM-N900T using Tapatalk
 
deeznutz1977

deeznutz1977

Senior Member
Jul 4, 2010
4,455
3,391
46
cHARMcity,MD
BACARDILIMON said:
Whoever told you that was straight up lying. T-Mobile has a 1 year warranty that they will do the exchange. And everytime I get a replacement it gets removed off network by them and then added back on. I think you need to speak to a supervisor cause they playing you. A reset might fix it but need the rest of it.

TWEAKED 2.0
Click to expand...
Click to collapse

Trust this man. he's had the note 3 replaced 8 times I think :eek::D:D:D



I kid I kid BACARDILIMON
Sent from my SM-N900T on 4.4.2
 
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    BACARDILIMON
    BACARDILIMON
    BableMan said:
    Anyone else getting double text messages? I've searched up solutions but they all required rooting.

    So I have a stock unrooted Note 3 rocking regular touchwiz and when I get a text it'll come once but then again a few seconds later, both times with the notification. Does this in the regular messages app and in hangouts if I enable SMS.

    I've uninstalled all my other messaging apps in case that was the problem but that didn't fix it.
    It happens with everyone so I know it's a problem with my phone.
    Tmobile customer service is awful and couldn't help beyond offering to replace the phone if I pay shipping and go phoneless for a week.
    Click to expand...
    Click to collapse

    First you would not be phone less for a week cause they send u a phone then you swap it out.

    The fix for this is to do a factory reset and before you turn phone back on you call T-Mobile and tell them to remove you from network then to add you back on then power the phone back on and it fixed.

    TWEAKED 2.0
    View
    1
    BACARDILIMON
    BACARDILIMON
    BableMan said:
    They do send a phone if you can put a 800$ hold on your card, I'm a college student so a 80$ hold would be too pricey.


    I was asking them to do just that since I had this issue with Cricket once but they said "we can't remove your phone without deleting your account". They tried to claim it was a GSM/CDMA difference but that seemed silly. I know I probably just got a few abysmal reps in a row but I seem to always get that. Thanks for letting me know that is still possible, so I don't have to deal with their epsilon class agents would this work just as well?

    resetting this phone
    hopping onto my tmobile and changing my device
    changing it back
    turning this phone back on
    Click to expand...
    Click to collapse

    Whoever told you that was straight up lying. T-Mobile has a 1 year warranty that they will do the exchange. And everytime I get a replacement it gets removed off network by them and then added back on. I think you need to speak to a supervisor cause they playing you. A reset might fix it but need the rest of it.

    TWEAKED 2.0
    View
    1
    deeznutz1977
    deeznutz1977
    BACARDILIMON said:
    Whoever told you that was straight up lying. T-Mobile has a 1 year warranty that they will do the exchange. And everytime I get a replacement it gets removed off network by them and then added back on. I think you need to speak to a supervisor cause they playing you. A reset might fix it but need the rest of it.

    TWEAKED 2.0
    Click to expand...
    Click to collapse

    Trust this man. he's had the note 3 replaced 8 times I think :eek::D:D:D



    I kid I kid BACARDILIMON
    Sent from my SM-N900T on 4.4.2
    View
    1
    BableMan
    BableMan
    Factory Resets and reinstalling apps can suck :)
    This also worked Settings>more networks>Mobile Networks>Network operators>Search>Select Automatically
    View

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