Stuck at HTC quietly brilliant screen

petehewy said:

So I did a system update for my phone on Friday and when it went to restart after the update it was stuck on the 'htc quietly brilliant'.
I don't how to get it booted successfully and have tried the recovery options in the menu except for the one that resets everything, just in case I am able to not lose much. I have read a lot about this and tried connecting by usb but it doesnt show up on my computer.
Is there any way to get the phone to boot?

In the recovery menu it says:
'failed to open loopdevice (No such file or directory)'

it says that 6 times then says
failed to mount /sdcard (No such or directory)

--i am trying this without my sd card inserted...

Anyways if any one can help let me know! Thanks

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petehewy said:

Bootloader screen says:

*** Locked ***
GOLFU PVT SHIP S-ON RL
HBOOT-1.28.0000
RADIO-1.06.98.13M2
eMMC-boot
May 17, 2012, 16:19:28

HBOOT

My PC is Windows 8.1.... phone is stock and has been unlocked a year and half ago to be used with my provider. Where can you see results from fastboot
What other info would help?

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clsA said:

Wow @nkk71 what do you make of this hboot ??

Windows 8.1 is going to be a problem .. do you have another PC you can work with ? If not you going to need a Ubuntu Live CD / USB to boot from and use fastboot commands.
I recommend ubuntu-13.10-desktop-i386.iso
Here >> http://www.ubuntu.com/start-download?distro=desktop&bits=32&release=latest
and there's a Guide here >> http://www.ubuntu.com/download/desktop/create-a-usb-stick-on-windows

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SaHiLzZ said:

GOLFU is a HTC Desire C.. wrong forum.

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nkk71 said:

As @SaHiLzZ said, doesnt belong here :silly:

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