[Q] Getting AT&T to push OTA ?

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SheepHard

New member
Sep 8, 2012
4
0
I have been on the phone with 4 different support personnel so far and none of them could help me get the OTA update I need to move to kitkat, could someone tell me what to say to them as I have seen many posters get theirs after a quick phone call.
 

NevetsDrassel

Senior Member
Sep 24, 2013
69
16
I have been on the phone with 4 different support personnel so far and none of them could help me get the OTA update I need to move to kitkat, could someone tell me what to say to them as I have seen many posters get theirs after a quick phone call.


Talk to them through their website in the live chat forum for tech support. here

Have tech support push the "q" update to you then get the KitKat update through wifi off of the server. The kit kat update is over 600 megs.
 

SheepHard

New member
Sep 8, 2012
4
0
Talk to them through their website in the live chat forum for tech support.
Have tech support push the "q" update to you then get the KitKat update through wifi off of the server. The kit kat update is over 600 megs.

They wont allow me to live chat since I have a Go Phone account, apparently its for contract customers only.