Well, this would be my first official post. I'm a newbie . I just bought my Diamond about one week ago and I like it alot. I'm a convert from Verizon. Loved the service but not the price plans so I switched. I get so much more with Sprint for the price. Anyway, when I first got it the internet connection would not work. Called techs and they fixed that problem. Set up email, Wifi, pic mail, and pic mail service and all other stuff. Except pic mail does not work or it only half works. I can send or upload to my sprint pic account website, but I can't receive pic mail. I see the uploads and pics from my friends but it doesn't send them to my phone. So, like WTH . Anyways, I can't receive from the website or from my friends who are on Sprint. Talked to a tech and she said I would have to set my email up and pic mail up and I did. I had to do something else and she said she would call me back, but never did. Kinda pissed about that. Any clues or the like would be helpful? Like I said I can send, upload, and receive on the web account but not receive from the web or from my friends phones on Sprint. If anybody had a similar problem or fixed it their own way before calling the techs let me know? I want the pic mail to fully work.