Trying to do a hardreset by following the manual ...
Press and hold the left SOFT KEY and the right SOFT KEY, and at the same time, use the stylus to press the RESET button at the bottom of your device.
OK ... tried that ... but the device just does a soft reset and starts up normally afterwards. The left / right soft keys are the ones you use to select the associated menu / selection options in applications.
Note that the hard reset through the other route works fine:
1. [FONT=VAOIKY+MyriadPro-Regular,Myriad Pro]Tap [/FONT]Start > Settings > System [FONT=VAOIKY+MyriadPro-Regular,Myriad Pro]tab [/FONT]> Clear Storage[FONT=VAOIKY+MyriadPro-Regular,Myriad Pro].
[/FONT]2. [FONT=VAOIKY+MyriadPro-Regular,Myriad Pro]Type "1234" in the box and tap [/FONT]YES[FONT=VAOIKY+MyriadPro-Regular,Myriad Pro]. [/FONT]
[FONT=VAOIKY+MyriadPro-Regular,Myriad Pro][/FONT]
[FONT=VAOIKY+MyriadPro-Regular,Myriad Pro]Am I missing something here ...?
[/FONT]
Press and hold the left SOFT KEY and the right SOFT KEY, and at the same time, use the stylus to press the RESET button at the bottom of your device.
OK ... tried that ... but the device just does a soft reset and starts up normally afterwards. The left / right soft keys are the ones you use to select the associated menu / selection options in applications.
Note that the hard reset through the other route works fine:
1. [FONT=VAOIKY+MyriadPro-Regular,Myriad Pro]Tap [/FONT]Start > Settings > System [FONT=VAOIKY+MyriadPro-Regular,Myriad Pro]tab [/FONT]> Clear Storage[FONT=VAOIKY+MyriadPro-Regular,Myriad Pro].
[/FONT]2. [FONT=VAOIKY+MyriadPro-Regular,Myriad Pro]Type "1234" in the box and tap [/FONT]YES[FONT=VAOIKY+MyriadPro-Regular,Myriad Pro]. [/FONT]
[FONT=VAOIKY+MyriadPro-Regular,Myriad Pro][/FONT]
[FONT=VAOIKY+MyriadPro-Regular,Myriad Pro]Am I missing something here ...?
[/FONT]