[Q] Crashed while using then stuck in bootloop

G

galaxynotes

Senior Member

Jun 25, 2012

80

8

• Mar 16, 2014

• #1

My phone fell on the ground today with the battery popping out.I put the battery back in,turned on the phone and everything was normal without any glitch.
I was on whatspp trying to load some photo when it crashed and rebooted but got stuck in a bootloop.I have a lot of PMs and photos on whatspp so it wasn't the first time it has crashed over loading a photo but why get stuck in bootloop now??
I'm on 4.1.2 and rooted.I can get into recovery mode and I even mounted the internal storage and could see the files on my computer.
So how do I fix this without formatting anything or flashing a new ROM?I don't want to lose anything.
Any help is appreciated.
EDIT:By bootloop I mean it reboots after a second or two of the showing the samsung logo.It restarts itself.

 

Last edited: Mar 16, 2014

JulGer01

Senior Member

Jan 17, 2014

405

96

• Mar 16, 2014

• #2

Did you try wiping cache and dalvik cache?

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G

galaxynotes

Senior Member

Jun 25, 2012

80

8

• Mar 16, 2014

• #3

JulGer01 said:

Did you try wiping cache and dalvik cache?

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Yes sir.Didn't help.

 

JulGer01

Senior Member

Jan 17, 2014

405

96

• Mar 16, 2014

• #4

Any backup?

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G

galaxynotes

Senior Member

Jun 25, 2012

80

8

• Mar 16, 2014

• #5

No(maybe some pretty old ones which are useless)
I just copied my photos via recovery onto my computer(mounted the usb from there).
So if I can see the internal storage and move data then what is the problem?!
I also made a backup in recovery mode.It's about 900mb in size.Does it include my contacts and messages??

 

Last edited: Mar 16, 2014

JulGer01

Senior Member

Jan 17, 2014

405

96

• Mar 17, 2014

• #6

There is always the possibility that indeed something broke when the phone fell on the ground...?

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K

kokodv

Senior Member

Sep 6, 2012

65

11

Sofia

• Mar 17, 2014

• #7

This bootloop is not necessary to be connected with the drop! I experienced this kind of problem myself without dropping the phone. You can try Backing up the rom (with /preload and everything), wipe everything and restore it. It worked for me some time ago! I have no idea why..

 

G

galaxynotes

Senior Member

Jun 25, 2012

80

8

• Mar 17, 2014

• #8

I think you are right,but I wonder why now??
I did a nandroid backup but it stuck in data,second time it backed up everything with the completion text.I flashed the same stock rom and my phone works fine now.
However I lost my contacts and messages.I did advanced restore in recovery mode(only data) I get an error message and it doesn't go all the way through and it freezes when the system is loaded up(no more getting stuck in a bootloop).It shows a Next button and when I touch it my phone freezes.IOW i lost my contacts and SMS' and the backed up data seems to be corrupt.I wonder how could a drop make some data corrupt and if not then why happen now??Nothing new was installed and I was using the phone like every other day with the same routine...

 

JulGer01

Senior Member

Jan 17, 2014

405

96

• Mar 18, 2014

• #9

where is the backup stored? External SD? Did you check the card?

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G

galaxynotes

Senior Member

Jun 25, 2012

80

8

• Mar 18, 2014

• #10

The backup is not on the external card.
Internal memory seems to be working just fine haven't had a problem so far.