USB 3.0 and MTP not working

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thebigbadV

New member
Jun 29, 2014
2
0
Hi guys just got a Note 3 running on version 4.3 currently and my PC won't connect to the phone as a media storage device, I've done my searches and tried everything I could. One of the main reasons I enjoyed using my previous Note 2 and Galaxy S4 phones is the ease in which I can transfer files back and forth through my PC so I really need to fix this.


-"Connected as media device" won't even display on the notification tab in the phone to give me the Media Device (MTP) option
-phone is charging
-using the usb 3.0 cord, tried both usb 3.0 ports on my Lenovo Y570, updated the Samsung drivers
-tried connecting it through Kies3 and it won't recognize it as a supported device, even after reinstalling the drivers through Kies
-yes, USB debugging was enabled in developer mode

I'm out of ideas, any help would be appreciated. Thanks in advance.
 

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hhai2pth

Senior Member
Feb 20, 2014
191
33
HCMC
Hi guys just got a Note 3 running on version 4.3 currently and my PC won't connect to the phone as a media storage device, I've done my searches and tried everything I could. One of the main reasons I enjoyed using my previous Note 2 and Galaxy S4 phones is the ease in which I can transfer files back and forth through my PC so I really need to fix this.


-"Connected as media device" won't even display on the notification tab in the phone to give me the Media Device (MTP) option
-phone is charging
-using the usb 3.0 cord, tried both usb 3.0 ports on my Lenovo Y570, updated the Samsung drivers
-tried connecting it through Kies3 and it won't recognize it as a supported device, even after reinstalling the drivers through Kies
-yes, USB debugging was enabled in developer mode

I'm out of ideas, any help would be appreciated. Thanks in advance.
Try factory reset. reflash KK version could solved your problem
 
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    Hi guys just got a Note 3 running on version 4.3 currently and my PC won't connect to the phone as a media storage device, I've done my searches and tried everything I could. One of the main reasons I enjoyed using my previous Note 2 and Galaxy S4 phones is the ease in which I can transfer files back and forth through my PC so I really need to fix this.


    -"Connected as media device" won't even display on the notification tab in the phone to give me the Media Device (MTP) option
    -phone is charging
    -using the usb 3.0 cord, tried both usb 3.0 ports on my Lenovo Y570, updated the Samsung drivers
    -tried connecting it through Kies3 and it won't recognize it as a supported device, even after reinstalling the drivers through Kies
    -yes, USB debugging was enabled in developer mode

    I'm out of ideas, any help would be appreciated. Thanks in advance.
    Try factory reset. reflash KK version could solved your problem
    1
    Wow worked instantly, I feel kind of dumb for not trying to factory reset it. Thanks!

    Yeah. Click THANKS button instead of say "thanks"
    1
    Yeah. Click THANKS button instead of say "thanks"

    You really shouldn't beg for Thanks. It's against forum regulations.