Forgot Alternative Password, can't reset

bubblebuddyi · Apr 16, 2014

I can't reset my phone because it asks for my alternative password, and I can't change my alternative password because I need it in the first place. What are my other options?

EDIT: Nevermind, I figured out how to get into recovery mode finally

westirvine · Apr 16, 2014

GF did the same thing too as soon as she got it her new phone after 1 minute

Here is how to reset the alternative password without actually knowing your alternative password...

1) Go to Apps -> Settings -> Device Administrators -> Enable Android Device Manager
2) Log in to your gmail account on the Android Device Manager website: google.com/android/devicemanager
3) Click Lock and reset device password
4) Enter your new password

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Forgot Alternative Password, can't reset

bubblebuddyi

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westirvine

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