New Update! 02/08/2012

ajithjagadish · Feb 14, 2012

I will do a factory reset in sometime. Can't experience this reboot and battery drain which never happened before 0.13 update.

If there is any change after reset I will come back and report.

Sent from my HTC Legend using xda premium

jedi5diah · Feb 14, 2012

the sad thing is they "overclock" for the min speed to 475mhz to "fix" lag instead of optimising the governor. definitely will drain more than normal, even though they "underclock" top speed to 1300mhz even on performance mode.

vdelab · Feb 14, 2012

Mubble said:
Is this the same delay to the WW update which was due today - but the French only just being told, or is this in addition to the WW delay?

I assume France is using the WW update anyhow, so it looks to be the same... and Frenc are only told about it now...
One additional information though is that they clearly talk about a battery/power management issue...

epology · Feb 14, 2012

edit: Ah sorry, info was already posted!

Facebook France supports the idea that the deployment of .13 is being halted to due customer complains.

From their official page:

FRENCH:
Suite aux premiers retours sur la dernière mise à jour pour le Transformer Prime, nous avons décidé de suspendre son déploiement. Nos ingénieurs continuent de parfaire cette mise à jour afin de vous apporter la meilleure expérience utilisateur possible et nous vous tiendrons informé dès que celle-ci sera disponible.

English translation (google):
Following initial feedback on the latest update for the Transformer Prime, we decided to suspend its deployment. Our engineers continue to perfect this update to bring you the best user experience possible and we will inform you as soon as it becomes available.

skola28 · Feb 14, 2012

skola28 said:
That's the problem; they broke mine which was working fine and I have no way to 'undo' it.

I may very well have to send it back; especially it they cannot get a fix out soon. With it rebooting every 10 minutes, it is basically unusable.

Successfully downgraded to .11 and the reboot issue is gone. I used the instructions from:
http://xdaforums.com/showthread.php?t=1492887

I was leery about rooting a device that I was about to return, however, the root/unroot process of this device is incredibly simple!

Gary Key · Feb 14, 2012

Update - Thanks to a few members who provided detailed information about their setups, application installs and other items we were able to replicate the sleep/battery drain issues affecting several users. We have a new firmware image going through qualification testing now and will present this to Google shortly for approval. At this point, if the firmware passes qualification testing, we should be able to release it early next week or sooner.

cmckitterick · Feb 14, 2012

skola28 said:
Successfully downgraded to .11 and the reboot issue is gone. I used the instructions from:
http://xdaforums.com/showthread.php?t=1492887

I was leery about rooting a device that I was about to return, however, the root/unroot process of this device is incredibly simple!

I'll probably wait the rest of the week for an official fix, but if that isn't forthcoming, I'm definitely going the same route. For the future, is there a way to not update to the newest firmware? It seemed to me that I could only postpone it so many times. I'm using my tablet as a notebook replacement in a lab setting, so I'd much prefer stability to having the latest and greatest.

EDIT: Well, in light of the previous post, I'm definitely going to wait.

whalemonster · Feb 14, 2012

Gary Key said:
Update - Thanks to a few members who provided detailed information about their setups, application installs and other items we were able to replicate the sleep/battery drain issues affecting several users. We have a new firmware image going through qualification testing now and will present this to Google shortly for approval. At this point, if the firmware passes qualification testing, we should be able to release it early next week or sooner.

Thanks for keeping us updated Gary. I think users don't mind slightly delayed updates as much as they mind a lack of communication, so your occasional posts, even if only to reassure us that you haven't forgotten about us, are helpful.

vittogn · Feb 14, 2012

Gary Key said:
Update - Thanks to a few members who provided detailed information about their setups, application installs and other items we were able to replicate the sleep/battery drain issues affecting several users. We have a new firmware image going through qualification testing now and will present this to Google shortly for approval. At this point, if the firmware passes qualification testing, we should be able to release it early next week or sooner.

TX Gary.
Have u been able to reproduce the battery drain wile sleeping only or the "sleep of death" as well?

Sent from my HTC Vision using Tapatalk

killermojo · Feb 14, 2012

Gary Key said:
Update - Thanks to a few members who provided detailed information about their setups, application installs and other items we were able to replicate the sleep/battery drain issues affecting several users. We have a new firmware image going through qualification testing now and will present this to Google shortly for approval. At this point, if the firmware passes qualification testing, we should be able to release it early next week or sooner.

Take until next week, please. I'd prefer this update to be fully tested.

xXxDieselxXx · Feb 14, 2012

Gary Key said:
Update - Thanks to a few members who provided detailed information about their setups, application installs and other items we were able to replicate the sleep/battery drain issues affecting several users. We have a new firmware image going through qualification testing now and will present this to Google shortly for approval. At this point, if the firmware passes qualification testing, we should be able to release it early next week or sooner.

Thanks Gary! This is indeed great news...

Mubble · Feb 14, 2012

So another week not being able to use my Prime

I know they're working hard to fix the problem, but I've had my Prime for 18 days and not been able to use it once.

kristovaher · Feb 14, 2012

Gary Key said:
Update - Thanks to a few members who provided detailed information about their setups, application installs and other items we were able to replicate the sleep/battery drain issues affecting several users. We have a new firmware image going through qualification testing now and will present this to Google shortly for approval. At this point, if the firmware passes qualification testing, we should be able to release it early next week or sooner.

Please this time test it also on devices that don't have problems. Your last update fixed flawed Primes, but at the same time broke many that worked alright. Make sure to test both this time or we'll have this one going until summer.

nyijedi · Feb 14, 2012

kristovaher said:
Please this time test it also on devices that don't have problems. Your last update fixed flawed Primes, but at the same time broke many that worked alright. Make sure to test both this time or we'll have this one going until summer.

This is an important point. I hope they're more careful with updates moving forward.

buxtahuda · Feb 14, 2012

nyijedi said:
This is an important point. I hope they're more careful with updates moving forward.

I think that after another month with the Prime and its plethora of issues, ASUS will have no choice but to be careful with just about anything moving forward...

krispy521 · Feb 14, 2012

Gary Key said:
Update - Thanks to a few members who provided detailed information about their setups, application installs and other items we were able to replicate the sleep/battery drain issues affecting several users. We have a new firmware image going through qualification testing now and will present this to Google shortly for approval. At this point, if the firmware passes qualification testing, we should be able to release it early next week or sooner.

Gary,

Is it possible to fix the GPS after the 1/17 update killed it too? Prior to that update my GPS work (it was weak but functional). After the 1/17 update, it doesn't work at all.

eduardmc · Feb 14, 2012

Mubble said:
So another week not being able to use my Prime

I know they're working hard to fix the problem, but I've had my Prime for 18 days and not been able to use it once.

easy, just downgrade to .11

that is what i did and is working beautifully back again. All the nighmare i had with battery drain, random reboot, sleep of death are now over.

When the new firmware is release i'll give it a few days and see how the users are reacting to it.

killermojo · Feb 14, 2012

eduardmc said:
easy, just downgrade to .11

that is what i did and is working beautifully back again. All the nighmare i had with battery drain, random reboot, sleep of death are now over.

When the new firmware is release i'll give it a few days and see how the users are reacting to it.

Yes, it's a shame we have to be the beta testers for ASUS but I'll be waiting as well.

lamboboy732 · Feb 15, 2012

Gary Key said:
Update - Thanks to a few members who provided detailed information about their setups, application installs and other items we were able to replicate the sleep/battery drain issues affecting several users. We have a new firmware image going through qualification testing now and will present this to Google shortly for approval. At this point, if the firmware passes qualification testing, we should be able to release it early next week or sooner.

Thanks Gary, hope my data was helpfull. Looking foward to the update.

ryanbell · Feb 15, 2012

This update improved my TFP201

This update improved my TFP201

Everything about it makes my prime better. Was having small issues this has made things work great.... Updated via U.S version as stated on Dev Forums
Note My prime is from the U.K

New Update! 02/08/2012

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