[Q] Any fix for PCC "There is no software available for your device" error?

H

Hossam.Abdelsalam

Senior Member

Jul 9, 2012

139

15

Cairo

• Nov 4, 2014

• #1

Hello Everyone,
i'm sure most of you guys are facing this weird PC Companion issue after downloading the new (23.0.1.A.0.167) FW, to make it short, here is what i get:

1- connecting my XZ2
2- New Software available (23.0.1.A.0.167)
3- Disconnect the device (PCC new feature)
4- Downloading .... etc
5- Connection XZ2 again
6- The mobile shuts down
7- Error "There is no software available for your device"

check the attached screenshot
so any possible fix for this?

 

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  PCCError.jpg

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Last edited: Nov 4, 2014

• 

Reactions: vv91xv

Rui Oliveira 21

Senior Member

Apr 8, 2012

234

17

Braga

• Nov 4, 2014

• #2

Yeah, it happened to me as well and it's pissing me off.
Could it be low internal memory???

 

vv91xv

Senior Member

Dec 27, 2012

1,001

1,191

• Nov 4, 2014

• #3

Hossam.Abdelsalam said:

Hello Everyone,
i'm sure most of you guys are facing this weird PC Companion issue after downloading the new (23.0.1.A.0.167) FW, to make it short, here is what i get:

1- connecting my XZ2
2- New Software available (23.0.1.A.0.167)
3- Disconnect the device (PCC new feature)
4- Downloading .... etc
5- Connection XZ2 again
6- The mobile shuts down
7- Error "There is no software available for your device"

check the attached screenshot
so any possible fix for this?

Click to expand...

Click to collapse

+1
I download generic Russia, and flash it.

 

H

Hossam.Abdelsalam

Senior Member

Jul 9, 2012

139

15

Cairo

• Nov 4, 2014

• #4

That Was Really Awfull

So I decrypted the files i got from the PC Companion and guess what i found...!!
the old version rom (.314) was the one included in the downloaded files, FU..K YOU SONY, you didn't even bother to check the files you are sending to us.
Seems that the same problem happens in several regions, as lots of talk i found when googling the problem.

And that explains everything, the PC Companion downloads whats on the server as the new 23.0.1.A.0.167, and when the mobile shuts down to the flash mode the error happens

Also some guy at the GENERAL forum posting the ROM twice, and they reply "its the old one", unbelievable ...

 

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  FakeRom.jpg

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Last edited: Nov 4, 2014

H

Hossam.Abdelsalam

Senior Member

Jul 9, 2012

139

15

Cairo

• Nov 4, 2014

• #5

MixaDJ said:

+1
I download generic Russia, and flash it.

Click to expand...

Click to collapse

will this affect the Z2 by any means? will it change its region for example, will it delay the OTA in the future? if no then i'll be doing exactly as u did

 

kokesh

Senior Member

Jul 20, 2010

1,169

486

Xiaomi Mi 9

• Nov 4, 2014

• #6

Hossam.Abdelsalam said:

will this affect the Z2 by any means? will it change its region for example, will it delay the OTA in the future? if no then i'll be doing exactly as u did

Click to expand...

Click to collapse

I am wondering the same. I live in Sweden and got offered new firmware 23 (or whatever it is). So I've downloaded about 1gig of something and than when it turns off the phone, I get info about no software available.
When I check available firmware for Sweden, it has two version or two operators (not for the third one, which I happen to have) and both are version 17.xxx. WTF??? I guess PC Companion got too happy about availability of nw firmware somewhere in the world and realized, that there is no new FW for my region. ugh.

 

J

jfx_99

Member

Apr 2, 2012

7

1

• Nov 4, 2014

• #7

Same error here in France

23.0.1.A.0.167 sony pc companion update error "there is no update available for your device"

 

T

The Driv3r

Member

Jan 24, 2014

44

4

• Nov 5, 2014

• #8

Same here on both my Z2 D6503 & Z2 tablet...

 

giancaleone

Senior Member

Jul 25, 2008

156

51

• Nov 5, 2014

• #9

Same issue for me in Italy. I think I will flash the tft. Already wait a lot

 

C

CxXRAZIELXxR

Member

Jan 17, 2013

18

0

• Nov 5, 2014

• #10

I had deutschland unbranded 4.4.2 and I have been updated to 4.4.4 with PCC without issues. (I'm from Costa Rica)

 

F

fralloca101086

Member

May 31, 2014

6

0

• Nov 5, 2014

• #11

same thing happened to me. but now I managed to update it successfully. just uninstall pc companion and download from their site and install again. redo the process of updating. hope it works in your case.