Throttled...solved!!!!

Wow...just got hit with the Throttle. I've only used 6 gigs (had iphone before) this billing cycle and my brand new LTE Skyrocket (which was getting around 58mbps in Tyson's Corner) is now getting about 100kbps. This is some straight BS. My contract is only a week old, so thinking of returning this phone and switching. Whats the point of having unlimited if you can't use it.


Edit:

This is what has been working for me to "bypass" the throttle. It at least gets me HSPA+ speeds.

I'm using the Rocketeer ROM and I changed the APN and also forced the Network Mode to GSM/HSPA (Auto Mode)




The APN settings are:

Name: HSPA+ ATT
APN: Phone
APN Type: Internet

All other settings are default. I also am NOT on 2.3.6 and noticed when I updated the APN didn't work anymore, so I went back.

I also have the WAP Cingular built and have working MMS.

Name: ATT WAP
APN: wap.cingular
proxy: wireless.cingular.com
mms proxy: wireless.cingular.com
mms port: 80
mcc: 310
mnc: 410
apn type: mms

dcjes said:

how the heck have you used 6gbs already

Click to expand...

Click to collapse

Most of that is from my iphone.

Nope. Standard. Been streaming a lot of netflix..slingbox..etc. They sent me a text warning yesterday to watch my usage or I could have reduced speeds and then throttled me the next day. Didn't even give me a chance to change.

I'm gonna call in and complain, though I'm not sure it will do much. I mean 6 gigs isn't anything. I've got 10 days left in this cycle so more than likely I will only use 3-4 more gigs. Plus I'm still within i'm time to cancel my contract. We'll see how this goes. One of my biggest gripes is that they gave me ONE DAY WARNING!!! I mean, ok I get it, but send me a text and then throttle me the next day.

Ok..here is where it get even more F'd up. I called in..*****ed and complained and they basically told me too bad. The first too people I talked to couldn't confirm I was actually being throttled. The last person they spoke to (told me they deal specifically with this situation) told me that yes I have been throttled and I could either choose a tiered plan and pay extra per gig or use wifi. I told them I was going to go to Verizon because they are doing 10gigs per month for 5..and they said, "I understand your frustation and am sorry" but wouldn't do anything to remove the throttle.

Mind you I average about 10 gigs a month when I was on my iphone 4...and NEVER received a text. Within 5 days of me getting the SKYROCKET and going on an LTE network I get these texts and am now throttled..but here is where it gets interesting.........

For the past few days I was having trouble accessing certain sites, the phone would often just clock. I would disable and reenable the data radio and I could some how get on them. I read on here about changing your APN to force HSPA and this would fix it...it did. But I wanted LTE and I left it alone. Today I get the whole tethering fiasco and speed test are showing 120k..all day on LTE...

Earlier today a friend of mine was having the same slow loading sites issues on their SII and I walked them through setting up the APN and while walking them through I put mine back on HSPA. About an hour ago, i'm in DC and do a speed test for the heck of it and BAM....7mbps. I'm like WTF!!! I notice that i'm not on LTE and remember that I left it on HSPA. I switch back to ATT APN and the LTE symbol comes back and BAM 120k. So either LTE in DC is jacked or they are only throttling me on LTE. Some straight shady stuff by ATT.