Hi everyone. Good news. With the new upgrade to Android 4.4.4 HTC Backup has started to work again ..... Finally [emoji2]
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[Q] Problem with HTC daily backup after update Android 4.4.2
- Thread starter Justin2003
- Start date
My backup problems have also started with the 4.4.4 OTA update. It now gets to 44% and then stops everytime. I have contacted HTC support too, and tried all the following:
- Remove FB account
- Remove FB app cache and data
- Changed the boot settings under Energy to NOT use fast boot
- Reset
Didn't work
I have also removed all FB updates, I have even tried deactivating the app, Force closing it, have even cleared and deactivated the Facebook HTC Sense app. Nothing worked.
So they advised me to make a backup with HTC Sync Manager and do a factory reset after that. I have spent hours now, but Sync Manager won't recognize my phone. I have tried USB drivers from various sources, disabled Firewall and Antivirus, 2 different PC's, nothing helps. I don't wanna reset without a backup.
Has any of you tried a factory reset? Does it solve the stuck HTC backup at all?
- Remove FB account
- Remove FB app cache and data
- Changed the boot settings under Energy to NOT use fast boot
- Reset
Didn't work
I have also removed all FB updates, I have even tried deactivating the app, Force closing it, have even cleared and deactivated the Facebook HTC Sense app. Nothing worked.
So they advised me to make a backup with HTC Sync Manager and do a factory reset after that. I have spent hours now, but Sync Manager won't recognize my phone. I have tried USB drivers from various sources, disabled Firewall and Antivirus, 2 different PC's, nothing helps. I don't wanna reset without a backup.
Has any of you tried a factory reset? Does it solve the stuck HTC backup at all?
After all that I've tried yesterday, as described above, this morning I erased all data from the HTC backup app, through the Android apps menu. After that, It backups succesfully. I'm happy with that, but I really cannot imagine that I did not try that yesterday too, with everything I tried. But maybe others can try that too and confirm?
One day later, the problem reappeared again :crying:@deechte
thank u so much
yesssssss....thank god... erased all data from HTC backup solve my problem too.... it stop for minute or more on 43%, I thought same problem again.... and then continued...and finished...
This time clearing HTC backup data doesn't help.
HTC One M8 Developer Edition 4.4.4
HTC Backup is fine backed up on 11/1/2014 and just now 11/2/2014
HTC One M7 AT&T 5.12.512.2
HTC Backup works fine / ARHD 53
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I got same issue again ..... Erasing HTC backup cache and data didn't change anything unfortunately .....
Is it problem if you use dropbox? Is it same situation as with google drive? I have problem with g.drive
I can backup using dropbox. After the HTC Service Pack from Play Store from November 7th, I decided to try google drive again. It worked! I don't know if the service pack fixed something, or if it was the succesful dropbox backup that made gdrive work again.
Yes, suddenly it seems to work again for me .... Maybe the HTC service pack recently upgraded ...
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1Maybe I have a workaround for that issue
Had the same issue with HTC Backup since 4.4.3 upgrade ..... until today.
The only way I found to complete HTC Backup was to deactivate Facebook app before starting my backup.
Hope FB/HTC developers solve the issue definitely cause using this workaround I cannot anyways use automatic backup .....
