Hi
First, i'm a SH24PW user who are having this problem, not so critical as i've seen in videos but still i can't use it on my Netgear WNR2000 without problem.
I suggest that you turn on navigation and charge at the same time, or play some games to get it realy hot. Then maybe you can force or hurry this error a bit so that you can make a DOA within your 14 days.
If it not fails you're a lucky guy.
Ht25 here and the best WiFi reception I've ever had on a phone. 4-5 bars when upstairs in my brick walled concrete slab house.
Ht24 I previously had sucked in the WiFi dept hence the return.
Sent from my HTC One X using XDA
just tried it on mine but the signal drops when i push on the top right corner
I have sent HTC an email, tweet, and left a message on there facebook page...
My message...
"@htc Please let me know if you are aware of the loose wifi issue discussed at http://tinyurl.com/7jxvxky & how we should resolve it. Cheers"
Please can we all contact them and link back to this thread. Make ourselves heard!
HTC's website CLICK-HERE
HTC's twitter page CLICK-HERE
HTC's facebook page CLICK-HERE
Let us know what replies you get.
Cheers,
Oliver
Check on their facebook page with the one x and Einstein. The one with 545 odd comments. 2nd one down. Just posted a comment so like it if you have an issue.
Sent from my HTC One X using XDA
Ht25 here ...
Ht24 I previously had ...
Sent from my HTC One X using XDA
just tried it on mine but the signal drops when i push on the top right corner
I have sent HTC an email, tweet, and left a message on there facebook page...
Look for it so I can like it
Feel free to like my post too
Sent from my HTC Desire using xda premium
2nd of june: @htc @HTC_NL After a month of use, my OneX' WiFi & BT signals are crap everywhere. Seems an antenna problem. Fix plz? http://bit.ly/K1YX9D
4th of june: @htc @HTC_NL Could you give a reaction to the broken wifi/bluetooth antenna problem? Updated thread @xdadevelopers: http://bit.ly/KXwnXS
@HTC_NL
We are looking into this matter and will update you as soon as possible.
Contacted HTC and HTC Netherlands through Twitter.
My tweets:
Their reply:
Guess we will see! I encourage everyone to spam them through customer support, facebook and twitter!
HT23 here by the way... Problems started after about 3-4 weeks of use. I'm hesitating to open up the device, soldering is not one of my strong suits. But sending it back for repair doesn't guarantee results either, as wph showed
But my Bluetooth and Wifi are pretty much useless atm, and I have a great Sony MW600 headset I use a lot...
I have sent HTC an email, tweet, and left a message on there facebook page...
My message...
"@htc Please let me know if you are aware of the loose wifi issue discussed at http://tinyurl.com/7jxvxky & how we should resolve it. Cheers"
Please can we all contact them and link back to this thread. Make ourselves heard!
HTC's website CLICK-HERE
HTC's twitter page CLICK-HERE
HTC's facebook page CLICK-HERE
Let us know what replies you get.
Cheers,
Oliver
I opened my htc one x using an automobile spark plugs gauge sheet using the 9mm was very easy with this tool, I put a tack weld all the golden plates to improve contact as shown in the photos ....
the only problem is the buttons on the bottom have to be very careful ... and finally taping the power and volume buttons to open and close more easily ....
as I broke the contact wires to solder better wifi antenna and it was the solution to the problem ... x is now my perfect one .... but I think this is the best solution soldered to small wires... the take of an old nintendo ds damage my brother
Thank you for feedback can you tell me
Which connection for gps because I think that
I loose the signal after doing this
today I open the phone finally
And I solder the all connection I know I was
Crazy
At the end I succeed fix my wifi
Also the 3g signal and Bluetooth
I will post some picture later today.
Any one who is willing to open just be careful
At the button no one mention that
There is a cable connection I was about to cut them while opening
Just don't push the material that you are opening with inside the phone
---------- Post added at 05:46 PM ---------- Previous post was at 05:42 PM ----------
Thank you for feedback can you tell me
Which connection for gps because I think that
I loose the signal after doing this
I am really pleased you fixed your wifi/3g and bluetooth doing this. This issue is probably what is wrong with my 3g connection then.
I hope you get your GPS fixed/working properly and Im sure we are all looking forward to seeing the pictures
I sent my phone in for repair last week. Didn't know what exactly caused the problem then, but I send a letter with an explanation what was wrong and photo's comparing the WiFi signal reception on the One X vs. my old HTC Desire with it. Got it back yesterday. Unrepaired, they couldn't find any symptoms they said.
today I open the phone finally
And I solder the all connection I know I was
Crazy
At the end I succeed fix my wifi
Also the 3g signal and Bluetooth
I will post some picture later today.
Any one who is willing to open just be careful
At the button no one mention that
There is a cable connection I was about to cut them while opening
Just don't push the material that you are opening with inside the phone
---------- Post added at 05:46 PM ---------- Previous post was at 05:42 PM ----------
I am really pleased you fixed your wifi/3g and bluetooth doing this. This issue is probably what is wrong with my 3g connection then.
I hope you get your GPS fixed/working properly and Im sure we are all looking forward to seeing the pictures
when open i haven't issues in gps my cellphone catch 16 sat very fast im only put iron in all conections too improve conections only put wires in wifi antena here show in red in the photo...
in color blue i think is antena gps and cellular but i can'tell what is what...
in white is speaker... i put a point of iron in all...
in yellow be very careful when open sticks to the back and if you break it you pull hard i use the same sheet of .009 mm to loosen
i use this tool for this work is very very easy and secure use...
http://www.amazon.com/Weller-BP645MP-Battery-Soldering-Batteries/dp/B000EM98KW
I am wondering if it is possible to have this fault but with good WiFi and a completely lost mobile signal?...
Sent from my HTC Wildfire using XDA
I put the key points in BOLDCitizens Advice Bureaux said:If you bought goods six months ago or less and there's something wrong with them, the trader should accept that there was something wrong at the time of sale. Unless it’s really obvious you caused the problem yourself, the trader should offer to put things right. In practice, this usually means repairing or replacing the goods. If the trader doesn't accept that there was something wrong with the goods when you bought them, they will have to prove this. (Source)
They are other versions of this fix floating around, using coins or tape and various other items stuck in a case to constantly compress the phone.Gibeon said:take a piece of paper, fold it 4 times and stick it on the back of your phone. Pop it in your case and there's your easy, dirty fix until HTC admits the problem.
Meaning all serial numbers before this solution was implemented could develop the infamous WiFi antenna fault.HTC's statement (18.06.2012) said:we have taken immediate steps to implement a solution in our production process to prevent this issue from happening in the future.
More details about PhillipL's design flaw theory along with detailed pictures here.PhillipL said:Two problems with the lugs I can see, the first is the polycarbonate case is giving slightly, and the lugs don't spring up to maintain the same contact pressure.
Second, anything depressing the back of the case (phone in pocket for example) is causing the lugs to bend down slightly, and as they are not springs they will not necessarily return back when the pressure is gone, hence testing for the problem could cause it. If the phone is kept in a pocket and the case is flexing even only slightly then the lug and contact pad might be moving against each other, even a tiny microscopic movement repeated for each step the owner takes would soon wear away the gold plating on the connections causing a less than stellar connection. (Source)
Recombu (12.06.2012) said:HTC is committed to delivering a high quality product and great experience for all of our customers. We investigate all reported issues and if a hardware or software change is found to improve a customer experience, it will be deployed to all applicable devices according to our standard, required processes. We apologise for any inconvenience customers have experienced and appreciate your patience as we work quickly to investigate this issue. (Source)
Android Police (18.06.2012) said:After investigating isolated reports of WiFi connectivity issues in the HTC One X, we have identified a fix that strengthens the area of the phone around the WiFi antennae connection points. While many customers have not experienced any problems with signal strength, we have taken immediate steps to implement a solution in our production process to prevent this issue from happening in the future. HTC is committed to making sure every customer has a great experience and we apologize for any inconvenience this issue may have caused while we conducted a thorough investigation. (Source)
"After investigating isolated reports of Wi-Fi connectivity issues in the HTC One X, we have identified a fix that strengthens the area of the phone around the Wi-Fi antennae connection points."
HTC went on to say, "While many customers have not experienced any problems with signal strength, we have taken immediate steps to implement a solution in our production process to prevent this issue from happening in the future.
"HTC is committed to making sure every customer has a great experience and we apologise for any inconvenience this issue may have caused while we conducted a thorough investigation."
So if you're about to purchase a HTC One X, but are concerned about the antenna problem then fear not, for the Taiwanese firm has addressed this issue at production level. However this doesn't help those who currently own a problematic handset.
We got back in touch with HTC, asking what users with the issue can expect, and a spokesperson said: "HTC is asking anyone who is experiencing a Wi-Fi issue with their phone to contact our customer service team for help."
They were unable to confirm if HTC would be offering free replacement handsets to affected users. If your HTC One X is experiencing this issue, let us know what HTC says to you on the phone.