Losing 4G sign and cannot connect to Internet and send pics

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shaqqq

shaqqq

Senior Member
Apr 9, 2011
446
7
Does anyone know why this is happening? I can't go on the Internet and send pictures. I tried restarting the phone and taking the battery out and all. I tried messing with the mobile network settings still didn't fix it

Sent from my SAMSUNG-SM-N900A using Tapatalk
 

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Solarenemy68

Senior Member
Jul 28, 2009
797
169
Dallas
shaqqq said:
Does anyone know why this is happening? I can't go on the Internet and send pictures. I tried restarting the phone and taking the battery out and all. I tried messing with the mobile network settings still didn't fix it

Sent from my SAMSUNG-SM-N900A using Tapatalk
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Click to collapse

Mine does the same thing, but I use wifi when at home so I have not noticed. Maybe it is a network issue on their end. When i turn off wifi I get my 4G/LTE symbol on the top bar so it is working. I still get the same issue as you have pictured. I don't believe that is actually used by AT&T now. In either case even though it says failed mine still works so your issue lies elsewhere if it is not working.
 
Last edited:
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Paulita1

Senior Member
Dec 11, 2013
126
9
shaqqq said:
Does anyone know why this is happening? I can't go on the Internet and send pictures. I tried restarting the phone and taking the battery out and all. I tried messing with the mobile network settings still didn't fix it

Sent from my SAMSUNG-SM-N900A using Tapatalk
Click to expand...
Click to collapse

Try a network reset from this thread. Can't hurt, may fix it, easy.
 
shaqqq

shaqqq

Senior Member
Apr 9, 2011
446
7
How do I do the network reset?

Sent from my SAMSUNG-SM-N900A using Tapatalk
 
jg758p

jg758p

Member
Mar 5, 2012
41
6
Quad Cities
Have you checked your APN settings? I would also try power cycling and if all else fails try contacting ATT. If you dont have any apns, search around and you should find them.
 
shaqqq

shaqqq

Senior Member
Apr 9, 2011
446
7
Tried all that. How do I reset network settings?

Sent from my SAMSUNG-SM-N900A using Tapatalk
 
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