Dead Bionic...Not thrilled to be the first..

arcopress · Sep 27, 2011

Hiya...

Rooted/Nandroid with Bootstrapped Recovery..

I was in the car today,device charged about 40%, noticed the Bionic (for the first time) spontaneously booted. Got the boot screen icon, then black.
Went home, pulled the battery, put in the dock, nothing. Battery back in, nothing.
I think I've eliminated the battery as the cause.

Called Verizon, level 2 tech, offered to send a replacement; I opted to go the the brick and mortar store in the AM so as not to wait for 2 days.
Three questions:
Any chance that this is software related? Rooting app or Bootstrap app related? I think not, as in the dock without a battery it should at least start to light up, no?

If I'm correct, am I in jeopardy of voiding my warranty as the phone's rooted? (Not that they could tell).. ?

Anything else to try b4 swapping the phone?

Thx
Alan

unremarked · Sep 27, 2011

arcopress said:
Any chance that this is software related? Rooting app or Bootstrap app related? I think not, as in the dock without a battery it should at least start to light up, no?

No, MOST* smart phones cannot run on AC power alone. They require some charge on the battery in order to boot.

*added the emphasis before someone comes running in because their OG Droid/Nexus One/RAZR/POS flip phone/whatever could run off AC power alone.

arcopress said:
If I'm correct, am I in jeopardy of voiding my warranty as the phone's rooted? (Not that they could tell).. ?

Rooting your device may void your warranty. Most of the time if it's a physical problem and not related to software, the warranty will still be honored. However, it'll probably be an uphill fight.

arcopress said:
Anything else to try b4 swapping the phone?

I'd try to get ahold of another battery. I'm willing to bet that yours is defective.

arcopress · Sep 27, 2011

I thought that the Bionic would light up in the dock with the battery removed?

alan

unremarked · Sep 27, 2011

arcopress said:
I thought that the Bionic would light up in the dock with the battery removed?

alan

Why would it?

The dock is just an AC charger with a stand.

brickinphoneslol · Sep 27, 2011

Try fastboot. Rsd lite. Fxz file

Sent from my ADR6400L using xda premium

H3Dude · Sep 27, 2011

With my Droid X and a dead battery the phone would have to sit about 5 minutes and charge before it would come on at all. Wall charger, not USB via computer.

Sent from my DROID BIONIC using XDA App

jess086 · Sep 27, 2011

its true that the bionic will have to charge for at least a couple minuets to turn back on. i have run mine totally dead and it will not power up untill it has charged for at least three to five plus minuets. although it will light up about three seconds after the charger is pluged in and even show the battery pic and charging. first thing you need to do is with battery back in the phone and a regular charging cable pluged in the phone other end, usb, pluged into your computer run adb or what ever you use and find out if it showes any devices at all being connected. you should be able to see this in the rds also. run rds app, then plug in phone using a rear usb port

dellenrules · Sep 27, 2011

jess086 said:
its true that the bionic will have to charge for at least a couple minuets to turn back on. i have run mine totally dead and it will not power up untill it has charged for at least three to five plus minuets. although it will light up about three seconds after the charger is pluged in and even show the battery pic and charging. first thing you need to do is with battery back in the phone and a regular charging cable pluged in the phone other end, usb, pluged into your computer run adb or what ever you use and find out if it showes any devices at all being connected. you should be able to see this in the rds also. run rds app, then plug in phone using a rear usb port

yep, it's true.
I ran my bionic's battery dry the first day I had it. I was trippin out thinking it was broken or something.
After about 5-10 min of charging, I noticed it had a charging Icon.
I realized that I was upset over nothing.

arcopress · Sep 27, 2011

I put it in the wall charger for the 10th time and noticed after about 10 minutes that it lit up with the boot screen, then the battery icon, which showed 0 percent... then it died. So it does look to be the battery. That's good news, I guess. Should I try to get a replacement from VZW, or spare the cross-exam about rooting and fork out the cash for a new battery?

brickinphoneslol · Sep 27, 2011

If you want to spare yourself of the cross exam about root, get a new extended battery.

Or if you firmly believe that the battery was defective to begin with, then stand your ground and ask that you be given a new one.

killerplatinum · Sep 27, 2011

You should be fine taking it in. I would do what has been stated and just get a new battery because if it isn't that then it is a hardware issue and that isn't the roots fault anyways.

unremarked · Sep 27, 2011

Also as a kind of FYI thing, Verizon does not do in store warranty replacements anymore(an exception being if you're within the 14day WFG period and the phone is ruled DOA). VZW, in store, does 5 day(overnight if you have insurance) shipping for free. If you want it sooner, you pay the shipping cost. Further, warranty replacement phones do not come with a new battery. They use the old phone's battery.

Where I'm going with this is always start with the battery in situations like this. That can be warrantied in store on the spot. Also make sure you're going to a corporate location.

Sent from my DROID BIONIC using Tapatalk

dellenrules · Sep 27, 2011

Like most cell phone batteries, they aren't designed to be completely drained.
I recommend charging it full, waiting tell it gets to about 10%, then charge it fully one more time.
After that charge, your battery should last you all day.
No need to waste money on an extend battery.

Sent from my DROID BIONIC using xda premium

cappiez · Sep 27, 2011

Don't worry, you're not the first to have a dead phone. I had to go get a new one after three days.

Couldn't get booted past Motorola splash through any method, and an unlocked bootloader may have helped. But, in the past, and Verizon was happy to hand over a new one.

Wish I had more useful information, but I don't. So, good luck on getting your beast tamed.

Sent from my DROID BIONIC using xda premium

arcopress · Sep 27, 2011

Update...
Went to the VZW store at 9... tech swapped out the battery for a new one. NO GOOD. Nothing.

Probably a good thing, as this way they couldn't void the warranty when they discovered it was rooted

Replaced the phone (17 days after purchase; had to get the mgr to approve a swap)..
Restoring apps as we speak..

Makes one wonder what's up with Motorola's QC dept.

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Dead Bionic...Not thrilled to be the first..

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