[Q] NEED HELP!!! moto x screen went black and is unresponsive

J

jeb192004

Senior Member

Aug 22, 2012

142

17

• Jan 17, 2014

• #1

can somebody please help me? my screen just went black at work today and it does nothing at all now. if I hold the power button it vibrates once. if I hold power+volume down I get to recovery. I tried to reboot from there and I get the unlocked bootloader warning screen and from there it just goes to a black screen. so I get back to recovery and installed my back up and that didn't help at all. somebody please help me.

 

S

Steve-x

Senior Member

Sep 28, 2013

997

325

Langley, BC

• Jan 17, 2014

• #2

So the bootloader is unlocked, what else have you done to the phone?

You may need to reflash it with rsdlite.

 

6

640k

Senior Member

Apr 18, 2008

1,366

289

• Jan 17, 2014

• #3

OP you need to provide more details. are you getting the M logo? is it bootlooping? is the phone doing ANYTHING but getting in to recovery?

load the fastboot menu and use mfastboot to flash the system, boot and recovery images. you should be able to bring the phone back to life without losing data.

 

J

jeb192004

Senior Member

Aug 22, 2012

142

17

• Jan 17, 2014

• #4

640k said:

OP you need to provide more details. are you getting the M logo? is it bootlooping? is the phone doing ANYTHING but getting in to recovery?

load the fastboot menu and use mfastboot to flash the system, boot and recovery images. you should be able to bring the phone back to life without losing data.

Click to expand...

Click to collapse

Im not getting the M logo. Not bootlooping. just get the warning bootloader unlocked screen. sits there for 10 seconds or so and then screen goes black. that's it.

to flash the system, boot, and recovery images. am I getting those form here:http://xdaforums.com/showthread.php?t=2452246

 

J

jeb192004

Senior Member

Aug 22, 2012

142

17

• Jan 17, 2014

• #5

jeb192004 said:

Im not getting the M logo. Not bootlooping. just get the warning bootloader unlocked screen. sits there for 10 seconds or so and then screen goes black. that's it.

to flash the system, boot, and recovery images. am I getting those form here:http://xdaforums.com/showthread.php?t=2452246

Click to expand...

Click to collapse

just downloaded and opened that up. I don't think that's it....

 

J

jeb192004

Senior Member

Aug 22, 2012

142

17

• Jan 17, 2014

• #6

Steve-x said:

So the bootloader is unlocked, what else have you done to the phone?

You may need to reflash it with rsdlite.

Click to expand...

Click to collapse

the only thing ive done to the phone is put xposed framework on it and gravity box. that was prob a month ago tho. this is the first prob ive had with the phone.

 

S

Steve-x

Senior Member

Sep 28, 2013

997

325

Langley, BC

• Jan 17, 2014

• #7

You may want to follow this guide to return the phone to stock firmware:

http://xdaforums.com/showthread.php?t=2446515

You could also try commenting out the line that overwrites user data so you don't lose your data.

 

F

FSRBIKER

Senior Member

Mar 2, 2010

842

198

• Jan 17, 2014

• #8

Try plugging your phone into the original charger and then boot to recovery, from their try rebooting while still plugged in. If that doesn't work try this again but wipe just the caches and reboot while plugged in. I have had a screen go black before on other devices and plugging the original charger(car and most others didn't work) in and booting to recovery then rebooting would get it working again.

PS When you boot to recovery check your battery level.

 

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jeb192004

Senior Member

Aug 22, 2012

142

17

• Jan 17, 2014

• #9

well...I used the moto x toolkit and returned to stock using that. everything booted up. so far everything is looking good. lost all my data but that's not that big of a deal.

 

G

guga673

New member

Jun 20, 2014

3

0

• Aug 3, 2014

• #10

640k said:

OP you need to provide more details. are you getting the M logo? is it bootlooping? is the phone doing ANYTHING but getting in to recovery?

load the fastboot menu and use mfastboot to flash the system, boot and recovery images. you should be able to bring the phone back to life without losing data.

Click to expand...

Click to collapse

Well im with the same problem but i got the M logo and is not stuck in bootlooping.... right after the boot it goes black...