Hello, I have successfully flashed a few handsets before so not a total noob, but still pretty inexperienced. I have a problem that I'd really appreciate your help with. I bought a 6mth old immaculate S4. I hated the Samsung crap on it so decided to install a rom. My original attempts to install CWM failed (kept rebooting back to standard recovery and standard rom) but eventually I got PhilZ Touch Recovery on and then installed a custom rom.
I was feeling very pleased with myself until about 4 days later the network connection failed. So I now have a phone that works in every way including wi-fi AND mobile data but can't send receive texts/voice calls. I did send it to Samsung for repair under warranty but they just said it had been damaged by the rom installation and that the warranty was void.
Now I understand I've voided the warranty, but I'm wondering
1) why did it work after the ROM installation (even just for a few days)?
2) Did the ROM installation damage the phone?
3) Is there anyway to correct this problem or is it in fact hardware failure that I will now have to pay to get repaired?
Any help you can give me would be gratefully received. Thanks Jason
I was feeling very pleased with myself until about 4 days later the network connection failed. So I now have a phone that works in every way including wi-fi AND mobile data but can't send receive texts/voice calls. I did send it to Samsung for repair under warranty but they just said it had been damaged by the rom installation and that the warranty was void.
Now I understand I've voided the warranty, but I'm wondering
1) why did it work after the ROM installation (even just for a few days)?
2) Did the ROM installation damage the phone?
3) Is there anyway to correct this problem or is it in fact hardware failure that I will now have to pay to get repaired?
Any help you can give me would be gratefully received. Thanks Jason
