I replaced my first Galaxy Note 10.1 with Amazon about a week ago after experiencing random crashes. These crashes cause the display to shut off for about 10 seconds and then the tablet returns to the lock screen. After the crash the app open before the crash is completely killed. Any information that was unsaved is unrecoverable. This happened during class using S-Note and I lost a fairly large document. I felt as if I would no longer be able to trust the tablet for important notes because I never knew when it would crash.
Up until today, I assumed the root injected system or root in general caused this issue but I did not have evidence otherwise. I had not seen a thread about this so I assumed I was the only one. Today I was able to re-produce the crash multiple times on my tablet, and two of my friends with the Note 10.1 as well.
If there is a developer who can possibly investigate this issue I think it could help the community.
The crash can be reproduced by:
Opening Polaris Office > New Document > Sheet 2007 (excel) > Put data in any cell > Cut the entire column > try to paste the data in any other column.
Keep in mind this error has occurred in many other apps such as S-Note, calendar, and using the launcher. This is the only specific function that I have been able to re-produce.
Please let me know if any one else in the community has experienced this issue and what app it has crashed in.
Up until today, I assumed the root injected system or root in general caused this issue but I did not have evidence otherwise. I had not seen a thread about this so I assumed I was the only one. Today I was able to re-produce the crash multiple times on my tablet, and two of my friends with the Note 10.1 as well.
If there is a developer who can possibly investigate this issue I think it could help the community.
The crash can be reproduced by:
Opening Polaris Office > New Document > Sheet 2007 (excel) > Put data in any cell > Cut the entire column > try to paste the data in any other column.
Keep in mind this error has occurred in many other apps such as S-Note, calendar, and using the launcher. This is the only specific function that I have been able to re-produce.
Please let me know if any one else in the community has experienced this issue and what app it has crashed in.