[Q] [HELP] Phone suddenly freeze and show weird screen

hellyeahdykk

New member

May 13, 2011

3

1

Cikampek, West Java

• Jan 8, 2014

• #1

Hi, I have been looking all over the internet and search the xda thread but I couldn't find anything related to my problem.

So this morning when I wake up, I turned on my phone and after I used it for awhile suddenly my phone stopped working (freeze/hang) and started to reboot itself. After it reboots my phone's screen as per attached below.

The problem lasted for a day and started to driving me nuts!

Anyone experienced same problem?
I am running KK4.4.2 fyki.

Thank you very much for your kind help!

 

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xBeerdroiDx

Senior Member

Nov 10, 2012

2,351

1,744

Fort Worth

• Jan 8, 2014

• #2

are you unlocked, rooted, custom recovery, rom, kernel, anything? can you access the bootloader?

 

hellyeahdykk

New member

May 13, 2011

3

1

Cikampek, West Java

• Jan 9, 2014

• #3

xBeerdroiDx said:

are you unlocked, rooted, custom recovery, rom, kernel, anything? can you access the bootloader?

Click to expand...

Click to collapse

Nope, I am all stock without any modification nor and fancy stuffs.
Just pure android 4.4.2

I am thinking that the hardware might be faulty..

 

teh roxxorz

Inactive Recognized Contributor

Nov 21, 2010

8,716

2,295

• Jan 9, 2014

• #4

hellyeahdykk said:

Nope, I am all stock without any modification nor and fancy stuffs.
Just pure android 4.4.2

I am thinking that the hardware might be faulty..

Click to expand...

Click to collapse

If you're stock, it could be hardware. Though have you ever attempted to root?

Is it just randomly happening?

 

jd1639

Inactive Recognized Contributor

Sep 21, 2012

16,833

5,404

Minnesota

• Jan 9, 2014

• #5

Definitely hardware

 

hellyeahdykk

New member

May 13, 2011

3

1

Cikampek, West Java

• Jan 9, 2014

• #6

teh roxxorz said:

If you're stock, it could be hardware. Though have you ever attempted to root?

Is it just randomly happening?

Click to expand...

Click to collapse

Yes, it just randomly happening. It started yesterday morning until now..
The phone started to not responding at all and then my screen goes broken (same screen as broken TV I might say).

If I let it cool for 15-20 minutes the phone is usable, but then after 1 hour of normal usage the phone started to freeze again.

Just curious, none of you experienced the same?

 

Enddo

Senior Member

Oct 31, 2013

2,064

880

Atlanta, Ga.

www.youtube.com

• Jan 9, 2014

• #7

this kinda looks like the static i was getting on screen on my n7 2012 when i let the battery get too low. charging it up and a few reboots fixed it. but im not sure if that's what is going on with yours

 

teh roxxorz

Inactive Recognized Contributor

Nov 21, 2010

8,716

2,295

• Jan 9, 2014

• #8

hellyeahdykk said:

Yes, it just randomly happening. It started yesterday morning until now..
The phone started to not responding at all and then my screen goes broken (same screen as broken TV I might say).

If I let it cool for 15-20 minutes the phone is usable, but then after 1 hour of normal usage the phone started to freeze again.

Just curious, none of you experienced the same?

Click to expand...

Click to collapse

I just got mine, 32gb from the playstore, a few days ago, and nothing like that.

If it's happening when your device is hot | overheating, you may wana see if you get it replaced.

 

Y

yoskor

Member

Jun 10, 2011

25

13

• Jan 9, 2014

• #9

It happened to me once. The phone was with his screen off and when I try to turn it on that exact same screen came. But it just happened once, also I experienced random poweroffs and reboots. I did a factory reset and power off issues and freeze stops, but had one reboot once I start installing my apps. I think its a software issue but I'm not sure.

Sent from my Nexus 5 using Tapatalk

 

ZombiQc

Member

Dec 3, 2011

27

7

Quebec

• Jan 9, 2014

• #10

I'm glad (and kinda of sad) to know that I'm not the only one with this issue.

The problem started about two weeks after I bought mine(Telus). It's done this about 5 or 6 times,randomly.
I found that having someone call me will "unfreeze" the device and the screen gets back to normal.

The first couple times it happened, I was running stock 4.4.2. I since rooted it and installed Xpposed/GravityBox and I'm still getting the problem...

I think that I'll have to return it...

 

Y

yoskor

Member

Jun 10, 2011

25

13

• Jan 9, 2014

• #11

Idk if i need RMA the phone. Its a great phone and the reboot issues has stopped. What should i do?

Sent from my Nexus 5 using Tapatalk

Edited: Nevermind my phone have defective gpu. i will RMA it

 

Last edited: Jan 10, 2014

G

gaune

New member

Feb 18, 2014

1

0

• Feb 18, 2014

• #12

Same problem

jakov.90 said:

Idk if i need RMA the phone. Its a great phone and the reboot issues has stopped. What should i do?

Sent from my Nexus 5 using Tapatalk

Edited: Nevermind my phone have defective gpu. i will RMA it

Click to expand...

Click to collapse

Hi, I have the exact same problem, I posted a video on youtube /watch?v=m0EkC_ak01g but I got to the same conclusion that it might be a GPU issue. So there is nothing I can do right?, the worst thing is Im in Argentina and LG dont take my warranty because I bought it in Germany. So there is absolutely nothing I can do?, I know how to avoid the flickering a little bit, when I hit "Ok Google" button it seems responsive and as long as I touch the screen it works (you can see it in the video) but as soon as I stop touching it, after 2-3 seconds it becomes unresponsive again, and when I say unresponsive Im saying the screen doesnt reflect what Im doing, I can still push the buttons and all. So Im not 100% sure its a GPU issue, but a software too. Thanks.