[Q] USB 3.0 Issues...

N

Not_That_Droid

Member

Jul 17, 2012

8

0

• May 15, 2014

• #1

ok i seem to be the only person having this problem, im not sure if its my computer (i have never used the usb 3.0 on it before), the phone or the cable (brand new).
When i connect my phone via the usb 3.0 i get a notification message popup on my computer tell me that the device can perform faster if plugged into a super speed usb 3.0 port.
Problem is i have tried all of the usb 3.0 ports and still the same message, i checked in device manager and it says it is plugged into a usb 2.0 port which it isn't and its only charging at 98ma.

How do i get the usb 3.0 to work?

 

VfBStuttgart27

Senior Member

Dec 16, 2012

228

93

Munich

• May 15, 2014

• #2

Not_That_Droid said:

ok i seem to be the only person having this problem, im not sure if its my computer (i have never used the usb 3.0 on it before), the phone or the cable (brand new).
When i connect my phone via the usb 3.0 i get a notification message popup on my computer tell me that the device can perform faster if plugged into a super speed usb 3.0 port.
Problem is i have tried all of the usb 3.0 ports and still the same message, i checked in device manager and it says it is plugged into a usb 2.0 port which it isn't and its only charging at 98ma.

How do i get the usb 3.0 to work?

Click to expand...

Click to collapse

Have you done this?

 

N

Not_That_Droid

Member

Jul 17, 2012

8

0

• May 15, 2014

• #3

Yeah it only shows the top two options on mine the usb 3.0 one doesn't appear.

Sent from my SM-G900F using XDA Free mobile app

 

T

termdj

Senior Member

Nov 13, 2013

304

78

• May 16, 2014

• #4

I sit in a similair boat. I don't get the option for USB 3.0 either

 

N

Not_That_Droid

Member

Jul 17, 2012

8

0

• May 16, 2014

• #5

No one have any help with this? I have been trying to solve it for about a month now, I could try a different cable maybe a genuine samsung one but I cannot find them anywhere.

Sent from my SM-G900F using XDA Free mobile app

 

K

knexkid

Member

May 8, 2014

22

2

• May 16, 2014

• #6

I've done some testing on the speed differences between file transfers on USB 2 and 3 and the difference seemed really minimal (yes, I had the correct options set on the phone). Has anyone else compared speeds?

 

N

Not_That_Droid

Member

Jul 17, 2012

8

0

• May 16, 2014

• #7

Yes I know about the speeds, but please if you could refrain from taking this off topic as I really need help with this issue.

Sent from my SM-G900F using XDA Free mobile app

 

N

Not_That_Droid

Member

Jul 17, 2012

8

0

• May 19, 2014

• #8

Any suggestions at all?

Sent from my SM-G900F using XDA Free mobile app

 

Z

zic1

Senior Member

Nov 9, 2011

172

11

• Aug 20, 2014

• #9

VfBStuttgart27 said:

View attachment 2745928

Have you done this?

Click to expand...

Click to collapse

I can not find this menu i my phone, can you point me where is this option located?

 

VfBStuttgart27

Senior Member

Dec 16, 2012

228

93

Munich

• Aug 20, 2014

• #10

zic1 said:

I can not find this menu i my phone, can you point me where is this option located?

Click to expand...

Click to collapse

It's a status bar notification

 

• 

Reactions: zic1

Z

zic1

Senior Member

Nov 9, 2011

172

11

• Aug 20, 2014

• #11

VfBStuttgart27 said:

It's a status bar notification

Click to expand...

Click to collapse

Hmm, when I connect phone with USB 3.0 cable (tested) in my USB 3.0 port on PC nothing apeared in notification bar except info about charging current (450mA) from Galaxy Chargin Current!! Strange....

EDIT: I changed port on PC and notification finally showed, thanks for help!

Cheers

 

Last edited: Aug 20, 2014

N

NiceJumper

New member

Feb 3, 2010

3

0

• Aug 23, 2014

• #12

Can you give further details on what you had to do to resolve. I am experiencing this issue and I have tried.....EVERYTHING!!!

I have a Windows 8.1 machine 64-bit, and have USB3 plugged from the motherboard. I have a USB3 pen drive which operates at superspeed without issue (so I know the USB hub, etc is in good shape). I also have a USB 3 card which is a PCI express and have tried connecting this to a Windows 7 64-bit machine and I receive the same results. I have 2 cables and both give the same result. So I am stuck.

On both machines it reports that the device can operate quicker which would suggest Windows knows that this is a USB 3 device. Any ideas how to obtain the USB 3 option on the phone?