[Q] Evo 3D keeps restarting unexpectedly

jlopez512 · May 13, 2012

The problem:
-My evo 3d keeps restarting at random times and when it restarts it sometimes dies during the booting up process, and i have to put in a new battery because when it boots up with the old battery it just says its at 10% or less.

this has happened a lot. PLEASE HELP

The specs:

Hboot 1.4
rom: http://xdaforums.com/showthread.php?t=1620318 (Newts one)

please help. this is really irritating me.

thefsfempire · May 13, 2012

I had the very same problem (on RC3). I later remembered that I just upgraded the radio to the latest version. Downgrading back to the radio in the 1.13 RUU (v0530) resolved the issue. My battery life dropped tremendously on the new radio as well.

On a side note, have you tried other ROMs since then? If it's happening in all ROMs it could be an issue there as well.

jlopez512 · May 13, 2012

thefsfempire said:
I had the very same problem (on RC3). I later remembered that I just upgraded the radio to the latest version. Downgrading back to the radio in the 1.13 RUU (v0530) resolved the issue. My battery life dropped tremendously on the new radio as well.

On a side note, have you tried other ROMs since then? If it's happening in all ROMs it could be an issue there as well.

it has also done it on Meanrom 4.3,

where do i find the radio you placed that fixed the issue?

thefsfempire · May 13, 2012

jlopez512 said:
it has also done it on Meanrom 4.3,

where do i find the radio you placed that fixed the issue?

Here: http://xdaforums.com/showthread.php?t=1193101

Under downloads you'll see this: From the 1.13.651.7 OTA/RUU. Click the CDMA link (for 0.97.10.0530). Place this file on the root of your SD card (must be PG86IMG.zip - case sensitive!) and power on phone into bootloader mode (vol down + power). It'll verify and ask you to flash.

Be very careful doing this because you can potentially brick your phone if you don't know what you're doing. There are more detailed instructions at the thread at the beginning of this post. Post back here if you have any issues so I can help you out!

Good luck!

EDIT: If you have access to a computer, follow the "How To Flash" instructions at the link so you can verify the MD5 to make sure the download isn't corrupted.

jlopez512 · May 13, 2012

thefsfempire said:
Here: http://xdaforums.com/showthread.php?t=1193101

Under downloads you'll see this: From the 1.13.651.7 OTA/RUU. Click the CDMA link (for 0.97.10.0530). Place this file on the root of your SD card (must be PG86IMG.zip - case sensitive!) and power on phone into bootloader mode (vol down + power). It'll verify and ask you to flash.

Be very careful doing this because you can potentially brick your phone if you don't know what you're doing. There are more detailed instructions at the thread at the beginning of this post. Post back here if you have any issues so I can help you out!

Good luck!

EDIT: If you have access to a computer, follow the "How To Flash" instructions at the link so you can verify the MD5 to make sure the download isn't corrupted.

i have the current radio 0.97.00.0518, flashing this will be safe, right?

also, will it erase my phone data?

thefsfempire · May 13, 2012

The radio version you have is from RUU 1.11 which is one of the oldest ones for this device. I'm curious to know how it's still there unless you've never done an OTA/Hboot downgrade.

It will not erase your handset, only updates the radio software which is a completely separate part of your phone. Just follow the instructions and read through them a few times. I've upgraded/downgraded my radio several times following those instructions.

jlopez512 · May 13, 2012

thefsfempire said:
The radio version you have is from RUU 1.11 which is one of the oldest ones for this device. I'm curious to know how it's still there unless you've never done an OTA/Hboot downgrade.

It will not erase your handset, only updates the radio software which is a completely separate part of your phone. Just follow the instructions and read through them a few times. I've upgraded/downgraded my radio several times following those instructions.

my phone was hboot 1.3 when i got it so i used Revolutionary.io method lol

i hope this works, thank you so much!!

thefsfempire · May 13, 2012

jlopez512 said:
my phone was hboot 1.3 when i got it so i used Revolutionary.io method lol

i hope this works, thank you so much!!

Good luck to you! Like I said, if you have an issue let me know! *Thread subscribed

jlopez512 · May 13, 2012

thefsfempire said:
Good luck to you! Like I said, if you have an issue let me know! *Thread subscribed

my phone just restarted :/

thefsfempire · May 13, 2012

jlopez512 said:
my phone just restarted :/

If it restarted after the radio update: flash the 2.17 RUU then downgrade hboot to 1.4 -OR- flash the 2.17 zip and remove the hboot file.

If it restarted during the radio update: (this is bad). The problem could be with a faulty battery. But that is the least of your problems now.

I'll get the link the 2.17 downloads for you. just a sec..

EDIT#1: Here is a link to the PG86IMG.zip for 2.17 containing the latest software and firmware. Delete the HBOOT file from the zip using WinRAR, 7Zip, etc. and rename zip file to PG86IMG.zip, move to root of SD and flash.
http://goo.im/stock/shooter/ruu/PG8...216_NV_NV_spcs_1.42_release_233304_signed.zip

EDIT#2: Here is the link to the actual RUU (run in Windows then do HBOOT downgrade): http://goo.im/stock/shooter/ruu/RUU...216_NV_NV_spcs_1.42_release_233304_signed.exe

---------- Post added at 09:08 PM ---------- Previous post was at 08:43 PM ----------

Just found this while helping someone else. Freeza posted an all-in-one firmware update package for those on Hboot 1.4. This updates you to all the firmware from the 2.17 package without losing root or S-OFF. This does NOT flash a ROM, just updates the firmware.

http://xdaforums.com/showpost.php?p=21374142&postcount=131

jlopez512 · May 14, 2012

thefsfempire said:
If it restarted after the radio update: flash the 2.17 RUU then downgrade hboot to 1.4 -OR- flash the 2.17 zip and remove the hboot file.

If it restarted during the radio update: (this is bad). The problem could be with a faulty battery. But that is the least of your problems now.

I'll get the link the 2.17 downloads for you. just a sec..

EDIT#1: Here is a link to the PG86IMG.zip for 2.17 containing the latest software and firmware. Delete the HBOOT file from the zip using WinRAR, 7Zip, etc. and rename zip file to PG86IMG.zip, move to root of SD and flash.
http://goo.im/stock/shooter/ruu/PG8...216_NV_NV_spcs_1.42_release_233304_signed.zip

EDIT#2: Here is the link to the actual RUU (run in Windows then do HBOOT downgrade): http://goo.im/stock/shooter/ruu/RUU...216_NV_NV_spcs_1.42_release_233304_signed.exe

---------- Post added at 09:08 PM ---------- Previous post was at 08:43 PM ----------

Just found this while helping someone else. Freeza posted an all-in-one firmware update package for those on Hboot 1.4. This updates you to all the firmware from the 2.17 package without losing root or S-OFF. This does NOT flash a ROM, just updates the firmware.

http://xdaforums.com/showpost.php?p=21374142&postcount=131

i have another issue. my internet. i used to get error code 67, called sprint, and they refreshed my line and stuff. when i try to turn it on it goes as follows from the settings; "Turning on.." then after a few seconds it says "disconnected"

thefsfempire · May 14, 2012

Ok where are you at right now? Are you still S-OFF? Are you on stock RUU or are you on Newts?

jlopez512 · May 14, 2012

thefsfempire said:
Ok where are you at right now? Are you still S-OFF? Are you on stock RUU or are you on Newts?

Same, Newts, S-off

by the way, i flashed what you told me from the second edit. hasnt restarted since :')

GGacura · May 14, 2012

I had a similar issue that turned out to be a hardware problem. Had to have sprint get me a new phone. The restarts kept happening more often and the phone was slightly hot. Then it just wouldn't turn on anymore.

Sent from my PG86100 using XDA

thefsfempire · May 15, 2012

jlopez512 said:
Same, Newts, S-off

by the way, i flashed what you told me from the second edit. hasnt restarted since :')

Glad to hear your restarts have stopped. As far as internet, that was a known issue with earlier kernels. I have Chad's RLS5 kernel; PM me if you'd like it. It fixes lots of issues with WiFi, 3G connectivity, animations, etc.

mreyesems · May 15, 2012

Sometimes the random reboots are a hardware problem or a radio problem. I used to get them every once in a while but they stopped ever since I updated the radio and firmware to the 2.17 Fw. Freeza had posted an all-in-one radio/fw update that removed the hboot that could possibly work..

Sent from my PG86100 using XDA

jlopez512 · May 15, 2012

thefsfempire said:
Glad to hear your restarts have stopped. As far as internet, that was a known issue with earlier kernels. I have Chad's RLS5 kernel; PM me if you'd like it. It fixes lots of issues with WiFi, 3G connectivity, animations, etc.

yeah sure, hopefully that is all it just needs

jlopez512 · May 15, 2012

mreyesems said:
Sometimes the random reboots are a hardware problem or a radio problem. I used to get them every once in a while but they stopped ever since I updated the radio and firmware to the 2.17 Fw. Freeza had posted an all-in-one radio/fw update that removed the hboot that could possibly work..

Sent from my PG86100 using XDA

isn't it the same one form page one, edit two?

rigmort · May 15, 2012

I had this problem and the solution was much simpler -- pull your memory card out and see if the reboots stop.
If that's the problem, back up the card to a computer and long format it.

porkisyummy · May 17, 2012

mreyesems said:
Sometimes the random reboots are a hardware problem or a radio problem. I used to get them every once in a while but they stopped ever since I updated the radio and firmware to the 2.17 Fw. Freeza had posted an all-in-one radio/fw update that removed the hboot that could possibly work..

Sent from my PG86100 using XDA

I was also having issues with random reboots on my phone. These seemed to only be occurring while the phone was asleep (in my pocket, on a desk, etc...). I had somewhere on the order of 7-8 reboots in a 48 hour period. I also flashed the all-in-one radio/fw update that Freeza posted, and have had zero reboots while sleeping in the 72 hours since. I highly recommend flashing this all-in-one update if you are having issues with reboots while sleeping.

[Q] Evo 3D keeps restarting unexpectedly

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Member

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Member

Similar threads

Top Liked Posts