I have been having this problem for 6 months, finally its annoyed me to the point of asking for more help. If i take my SIM out of my phone and put it in my wifes, i can get picture messages no problem. if the SIM is in my s4 then i cannot. i will get an error message half our later saying message could not be downloaded.
I have verified my APN information, it matches exactly with what telus says it should be, and with what it on my wifes phone. Ive also talked to telus who couldnt do anything more to help me. everything is good on their end, and like i said it works when my sim is in my wifes phone, and we have the same APN settings.
I would love to be able to get pictures in texts, everyone sends them to me and i can never view them.
another issue is that i canont send picture messages unless i turn off wi-fi. if i dont it wont send and will eventually come back saying ti could not send. if wifi is off, sends no problem. i dont so much care about this one, but if anyone knows...
Thanks in advance!
I have verified my APN information, it matches exactly with what telus says it should be, and with what it on my wifes phone. Ive also talked to telus who couldnt do anything more to help me. everything is good on their end, and like i said it works when my sim is in my wifes phone, and we have the same APN settings.
I would love to be able to get pictures in texts, everyone sends them to me and i can never view them.
another issue is that i canont send picture messages unless i turn off wi-fi. if i dont it wont send and will eventually come back saying ti could not send. if wifi is off, sends no problem. i dont so much care about this one, but if anyone knows...
Thanks in advance!