Nexus 5 Bootloop - can't even pass bootloader screen

Hi All!

Today is a very unfortunate day for me.

I was viewing whatsapp and all of a sudden my phone turned off, turned back on and it has been rebooting ever since.

I have tried all possible troubleshooting steps to see why it is happening but I can't even get into other screens like recovery, bootloader because it restarts right away.

Had a chat with Google and they wanted me to send my old phone and place a hold in my credit card -blablabla.

Obviously when they receive my defective Nexus, they will see the bootloader screen with an UNLOCKED icon.

That will be bad for me - because they could charge me money for a new device (the one they are sending ahead).

I would rather wait for the Nexus 6 instead of repaying for my defective 5.



Is there a way to maybe force it to be locked again before I send it in?

I have one of those JTAG connectors and I was just wondering if it will make any sense if I try that.

Any help would be greatly appreciated.

I actually initially though it was the power button so I removed the case check and mashed it a lot but how it turns of turns ON doesn't make sense because if the power button is stuck usually you have to wait 3-4 seconds before it turns off.

The behavior is like this - Google Splash screen, 1 second pause, vibrate, turn off - Google Slash Screen, 1 second pause - NON stop.

Still it could be possible but I'm hoping they wont charge me anything if they send me a new phone. I would rather wait for the Nexus 6.

They actually asked me if I was rooted and I said NO. There was a chat log on it. Oh well.

fldude2k1 said:

I had a similar problem and I think it was the power button as well. I RMA'd it but I kept smacking the crap out of the back of the phone and around the area of the power button. I noticed it'd start getting further through the boot process and eventually I was able to get it to boot all the way through and actually stay. I guess I smacked it hard enough to knock out the button, but I still went with the RMA anyways.

Maybe try smacking it around and see if it stays on longer?

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I think you are all right. Now that I got home and observed it more. It is a stuck power button! I'll try to smack around it and have the bootloader locked in again and RMA it.

Do you think once they see it is being rooted, they will void the warranty even though it is obviously a power button issue?

keplenk said:

I think you are all right. Now that I got home and observed it more. It is a stuck power button! I'll try to smack around it and have the bootloader locked in again and RMA it.

Do you think once they see it is being rooted, they will void the warranty even though it is obviously a power button issue?

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Holy $hit I cant believe it! I smacked it like a crazy person and it worked!!!

I'm going to wipe out everything and put it to stock!!! and still RMA it yohooooo